AREY Group Management is hiring: Community Manager in Atlanta

Overview At AREY, we believe teamwork really makes the dream work. We Are AREY Are You? Position: Community Manager Location: Atlanta, GA Job Id: 358 # of Openings: 1 Company: AREY Group, LLC Position Summary As the Community Manager, you will be pivotal in executing the business plan for our property. You will drive revenue growth, manage operational costs, foster tenant relationships, and implement strategic marketing initiatives. Additionally, you will uphold AREY’s values, ensuring a positive team culture that encourages professional development and employee success. Essential Duties and Responsibilities Oversee and manage the rent collection process Ensure all Company standard leasing methods are being used effectively and in a legal and professional manner Assist in developing the annual budget for the community under the direction of the Regional Manager Ensure the community meets or exceeds budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against the approved budget, and working with internal departments, the client, Regional Manager, and other parties to address and resolve gaps in the financial performance of the community Follow Company policy for approval of purchases and adherence to budget Ensure all required daily, weekly, monthly, and quarterly reports are completed accurately and delivered to necessary parties in a timely and professional manner Review of financial statements, operational activities, and other performance data thoroughly to measure community performance and identify areas of improvement Utilize preferred vendors to ensure best pricing and consistent quality Implement effective revenue maximization and expense management strategies Create purchase orders as necessary in accordance with Company policy Coordinate and monitor progress and process invoices, and facilitate communication between vendors, consultants, other contractors, and the Regional Manager Marketing Review, analyze, and interpret market data to identify emerging trends that may impact the performance of the community, and work with the on-site team and others to implement market plans that drive occupancy and revenue growth Work with our marketing team and assist in the development of a marketing plan for the community by conducting market surveys, shopping competitor properties in person and online, and identifying market trends Conduct regular audits of the community website, Internet Listing Services (ILS) and other marketing sources to ensure the accuracy of all information Review, post, and interact on the Community’s social media platforms on a regular basis (Facebook and Instagram). Responsible for using approved templates, graphics and other brand standard collateral. All communication on social media must be professional with a hospitality focus When doing any marketing, reference and adhere to the Brand Standards Manage and resolve all tenant issues in accordance with Company policy or escalate to the Regional Manager if necessary Ensure that all community staff members provide the highest level of service to employees, current and prospective tenants, vendors, and all other stakeholders Ensure that all community staff members maintain a professional appearance and demeanor according Company policies Personnel Assist with the recruiting and hiring process with the HR Department and Regional Manager Train and develop all community staff positions in accordance with Company policy Maintain full knowledge and understanding of the Emergency Preparedness Plan (“EPP”) for the community and train all community staff members Demonstrate managerial level knowledge of technology, systems, and software to ensure all community staff members utilize technology, systems, and software in accordance with Company policy Provide clear and consistent feedback to community staff members while promoting teamwork and collaborative environment Complete and document regular employee feedback and performance reviews Communicate regularly and effectively with the Regional Manager and Human Resources regarding employee performance, onboarding, offboarding, and other employee-related matters Review, verify, and approve all staff time sheets daily and submit to Payroll/Accounting on a biweekly basis Ensure that all community level employees meet training requirements Fill in as needed when someone is terminated, out sick or on vacation and when the community needs it. Management Thorough knowledge, implementation, and enforcement of Company policy, including OSHA standards, Fair Housing, etc. Execute Company safety program effectively Oversee the risk management of the community and ensure team members, vendors, visitors, and residents practice and adhere to all Company safety standards and rules to minimize Company liability Ensure staff always maintains a safe environment for residents and staff including compliance with legal guidelines and Company standards and ensure you are following the Company Safety Guidelines Oversee maintenance and physical operations of the community through the utilization of the maintenance staff and ensure Company maintenance policy is followed Perform routine site and safety inspections to ensure the physical appearance of the community meets Company and owner established expectations Follow the Company policy for all capital improvement requests and communicate in a timely and professional manner to the Regional Manager Follow Company policy for obtaining bids with vendors, consultants, and other contractors Follow the Company policy to obtain Regional Manager approval Complete and document monthly community site inspections and implement corrective action plans for any deficiencies found Ensure prompt completion of loft turns and ensure all lofts meet Company and owner established standards Manage and/or assist with special projects and perform other duties as assigned Conduct regular (monthly at minimum) inspections of lofts, common areas, and amenities. Manage community office activities and staff including leasing lofts, marketing, preparing, and submitting financial reports, etc Maintain proficiency with Company equipment and software systems to review and reconcile monthly reports, communicate effectively, and follow Company policy Ensure accurate and orderly records are maintained in accordance with applicable laws and Company policy Plan, coordinate, and participate in resident retention functions Ensure all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the community Perform a daily review of service requests/work orders to ensure prompt completion and adherence to legal time restraints Follow Company policy and demonstrate best practices, both as an individual and as the leader of their team Take initiative and seek training/educational opportunities in personal and professional growth and development Must have mode of communication at home and respond in cases of emergency Must be available for weekend, holiday, and evening work Must be willing to be assigned to other communities as needed Perform other duties as assigned Knowledge, Skills and Abilities Above average telephone and communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level Strong communication skills paired with the ability to train and coach staff Strong analytical, problem-solving skills High emotional intelligence Attention to detail and exceptional follow through Ability to multi-task in a fast-paced environment Ability to walk the community extensively several times each day Proficiency with standard office equipment including computers, iPads and tablets, MSOffice suite Proficiency in standard accounting language and processes Proficiency in multifamily financial and operational language and processes Proficiency in math with skills included but not limited to calculating pro-rations, bank deposits, time keeping records, etc Must possess and maintain a valid driver’s license and adequate car insurance Must have reliable transportation; OneSite/RealPage experience preferred Travel and overnight stays are limited but may be required Must always maintain a professional appearance and demeanor Education and Experience High school diploma required. College degree preferred and/or certification a plus 3+ years of multifamily property management experience required Application Process If you are passionate about property management and eager to contribute to a growing company committed to excellence, please submit your resume. We look forward to hearing from you! Location: Atlanta, GA Salary is commensurate with experience: Bonus and Incentive plans are additional benefits. Health, vision, and dental plans available, 1st day of next month after hire. $25k Life Insurance provided by the company. STD/LTD/Accident insurance offered. 12 paid holidays 1 Floating holiday 1 Birthday holiday 15 paid time off days accrued throughout the year. AREY Group is an Equal Opportunity Employer. Legal and Workplace Information This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift not more than 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Other Duties This job description in no way states or implies that these are the only duties to be performed by the employee. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. #J-18808-Ljbffr