princess cruise line
Photo Video Manager Job at princess cruise line in New York
princess cruise line, New York, NY, US, 10261
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Join to apply for the Photo Video Manager role at princess cruise line
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Department: Photo
Location: Global
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
Princess Cruises is seeking a highly motivated and experienced Photo Manager to lead our onboard Photo Teams in delivering exceptional customer service and achieving key revenue and performance targets. The ideal candidate will be an inspiring leader with a passion for photography, strong management skills, and a commitment to excellence in customer satisfaction. As a Photo Manager, you'll play a key role in delivering memorable experiences to our guests while leading a dedicated team to success. This is a unique opportunity to work in a dynamic and exciting environment, with the chance to contribute to the growth and success of our brand.
Key Responsibilities include:
Revenue & Target Achievement: Ensure Photo sales, including Platinum Studio consistently meet or exceed planned targets for each voyage.
Expense Control: Effectively manage expenses to stay within margin goals for photo, retail, and video divisions while meeting overall contract goals.
Staff Coaching & Development: Provide ongoing coaching to staff to achieve image count and sales targets. Develop fair, individualized staff goals and communicate them clearly to ensure consistent performance.
Performance Monitoring & Reporting: Complete accurate end-of-cruise reports with detailed comments on revenue opportunities and issues, and provide constructive feedback.
Onboard Revenue Collaboration: Actively participate in Onboard Revenue meetings, working closely with the Business and Brand Director and Associate Hotel General Manager to identify revenue opportunities, risks, and course corrections.
Staff Development & Communication: Hold regular meetings with Assistant Photo Managers and staff to discuss career advancement, personal development, business issues, and communication strategies. Offer immediate feedback to encourage effective management practices.
Performance Appraisals & Coaching: Complete fair and objective performance appraisals on time and provide constructive feedback, including Performance Improvement Plans if necessary.
Operational Excellence: Ensure all marketing, visual directives, and operations are executed accurately and in accordance with corporate directives. Maintain high standards for photo quality, customer service, and equipment management.
Customer Satisfaction: Focus staff on delivering exceptional customer service and respond promptly to passenger requests, concerns, and escalations.
Inventory & Loss Prevention: Ensure compliance with company policies regarding inventory management, pricing, barcoding, and loss-prevention measures.
Collaboration: Work closely with the Regional Managers, Business and Brand Director and Associate Hotel General Manager to resolve operational issues and implement best practices.
Compliance: Follow all company policies, procedures, Fleet Regulations, and emergency response protocols to maintain a safe and compliant operation.
Skills, Knowledge & Expertise
A minimum of 3 to 5 years of prior experience in the cruise ship industry, specifically in a Photo Manager role or an equivalent capacity.
Demonstrated expertise in team building and problem-solving within a customer service-driven environment.
Proven leadership experience in managing international teams and successfully achieving revenue targets within a cruise line setting.
In-depth knowledge of cruise industry photography operations, products, services, and a comprehensive understanding of the Princess Cruises brand.
Exceptional coaching, communication, and interpersonal skills, with the ability to engage and motivate diverse teams.
Proficiency in the English language, both written and verbal, with a high level of fluency.
Strong financial acumen with the ability to manage and control expenses while adhering to budgetary objectives.
Ability to adapt to an evolving work environment, effectively troubleshooting challenges and implementing solutions.
A steadfast commitment to upholding the company’s core values and safety standards.
A customer service-oriented approach with a continuous focus on process improvement and operational excellence.
Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
A competitive salary package.
Your own comfortable single cabin - your private space to relax and recharge.
Company-paid travel to and from the ship, so you can focus on the journey ahead.
Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
A vibrant recreation and welfare program designed to support your well-being and work-life balance.
Access to exceptional learning and development opportunities to grow your skills and advance your career.
The chance to travel the world, exploring exciting destinations while doing what you love.
A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
Seniority level Seniority level Not Applicable
Employment type Employment type Contract
Job function Job function Design, Art/Creative, and Information Technology
Industries Entertainment Providers
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In Summary: The ideal candidate will be an inspiring leader with a passion for photography, strong management skills, and a commitment to excellence in customer satisfaction . As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless .
En Español: Unirse para solicitar el cargo de Photo Video Manager en Princess cruise line Únase a la solicitud del puesto de Photo video Manager en princess cruiseline Descripción Al aplicar para este puesto, su solicitud será presentada al equipo interno de adquisición de talentos de Princess Cruises. Un reclutador profesional se pondrá en contacto con usted pronto si sus calificaciones están alineadas con nuestros requisitos de contratación. Como línea de cruceros líder mundial, entendemos que nuestros huéspedes tienen altas expectativas de nosotros y tenemos grandes esperanzas de los miembros de nuestro equipo. Apreciamos su paciencia mientras revisamos cuidadosamente cada candidato. Departamento: ubicación: Descrición global Foto Aplicando para esta posición, su aplicación se presentará al equipo interna de adquisition de talentes de Princess Cruise. Una marca icónica amada por millones, nos encantan las personas que aman lo que hacen y trabajan juntas para ayudar a nuestros huéspedes a crear una vida de maravillosos recuerdos mientras brindan un servicio amable, atento y auténtico como solo Princess puede. Como miembro de la Familia Princesa, disfrutarás de una carrera verdaderamente aventurera con excelentes incentivos, oportunidades ilimitadas de crecimiento y puertos de llegada que te dejarán sin aliento. Personal Coaching & Development: Proporcionar un coaching continuo al personal para lograr el recuento de imágenes y los objetivos de ventas. Desarrollar metas justas e individualizadas del personal y comunicarlas claramente para garantizar un rendimiento consistente. Performance Monitoring & Reporting: Completa informes precisos al final del crucero con comentarios detallados sobre oportunidades y problemas de ingresos, y proporcionar retroalimentación constructiva. Onboard Revenue Collaboration: Participar activamente en reuniones de ingresos a bordo, trabajando estrechamente con el Director de Negocio y Marca y Gerente General asociado del Hotel para identificar oportunidades, riesgos y correcciones de rumbo. Inventario y Prevención de Pérdidas: Asegurar el cumplimiento de las políticas de la compañía en materia de gestión de inventarios, fijación de precios, código de barras y medidas para prevenir pérdidas. Colaboración: Trabajar estrechamente con los gerentes regionales, director comercial y de marca y gerente general asociado del hotel para resolver problemas operativos e implementar mejores prácticas. Cumplimiento: Seguir todas las políticas, procedimientos, reglamentos de flota y protocolos de respuesta a emergencias de la empresa para mantener una operación segura y conforme. Habilidades, conocimiento y experiencia Un mínimo de 3 a 5 años de experiencia previa en la industria de buques de cruceros, específicamente en un papel como gestor de fotografía o un equipo de trabajo. Un compromiso firme con el mantenimiento de los valores básicos y estándares de seguridad de la compañía. Un enfoque orientado al servicio al cliente con un foco continuo en la mejora del proceso y la excelencia operativa. Beneficios laborales Embarca una aventura profesional como ninguna otra! Como parte del equipo Princess Cruises, disfrutarás: un paquete salarial competitivo. Tu propia cómoda cabina única - tu espacio privado para relajarte y recargarse. Viajes pagados por la empresa hacia y desde el barco, para que puedas centrarte en el viaje futuro. Acceso a áreas exclusivas y beneficios a bordo (dependiendo del rango y grupo ocupacional). Editor de contenido en video, Player Social (de temporada) área metropolitana de Nueva York hace 2 días Sr. Gerente - Contenido de vídeo social original Área metropolitana de la ciudad de Nueva York $100,000.00-$120,000.00 hace 4 días Nueva York, NY $100,000.--$150,000.00 Hace 23 horas Área Metropolitana de New York $85,000.00- $115,000.00Hace 1 semana Nueva York , NY $70,000.00- ($90,000.00) hace 3 semanas Áreas metropolitanas de la Ciudad de Nueva Yorque $75,000. 100-$80,000.00. Los expertos añaden información directamente a cada artículo, comenzado con la ayuda de IA. #J-18808-Ljbffr