Compass Group Poland Sp. z o.o.
Compass Group Poland Sp. z o.o. is hiring: AUDIO VISUAL TECHNICIAN (ON CALL) in
Compass Group Poland Sp. z o.o., New London, CT, US, 06320
Eurest We are hiring immediately for on call AUDIO VISUAL TECHNICIAN position.
Location : Pfizer - 445 Eastern Point Road, Groton, CT 06340. Note: online applications accepted only .
Schedule : On call schedule; Weekdays, hours may vary. More details upon interview.
Requirement : No prior experience required.
*Internal Employee Referral Bonus Available
Pay Range : $25.00 per hour to $30.00 per hour
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1406909.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Job Summary Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.
Essential Duties and Responsibilities:
Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact.
Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
Provides technical assistance for all meetings and customers that require tech services for their events.
Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
Educates the staff and customers on the basics of all AV equipment in the facility.
Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
Communicates with co-workers and service partners to ensure updated information is shared.
Assists with conference room set-ups, break downs and any other areas where assistance is needed.
Keeps the A/V storerooms organized and well managed.
Performs other duties as assigned.
Qualifications:
Minimum of one year of experience supporting audio visual for events.
Proficient computer skills and knowledge of office technology/equipment.
Excellent written and verbal communication skills.
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Eurest maintains a drug-free workplace.
Req ID: 1406909
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In Summary: Eurest is hiring immediately for on call AUDIO VISUAL TECHNICIAN position . No prior experience required . Must be able to interface various types of audio visual, communication, and presentation technology . Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries .
En Español: Eurest Estamos contratando inmediatamente para el puesto de AUDIO VISUAL TECHNICIAN en llamada. Ubicación: Pfizer - 445 Eastern Point Road, Groton, CT 06340. Nota: solo se aceptan solicitudes en línea . Horario: En horario de llamadas; días laborables, las horas pueden variar. Más detalles después de la entrevista. Requisito: No se requiere experiencia previa. * Empleado interno Bonus Referral Disponible Pay Range: $25.00 por hora a $30.00 por Hora hacemos que aplicar sea fácil! ¿Quieres solicitar este trabajo mediante mensajería de texto? JOB al 75000 y búsqueda del número de identificación requerida 1406909. También es responsable de recopilar información a partir del correo electrónico y las comunicaciones telefónicas y distribuirla al contacto asignado. Proporciona soporte para la escalada de problemas y resolución de problemas. Realiza seguimiento sobre los desafíos del servicio y trabaja con el gerente para tomar medidas correctivas. Provee asistencia técnica para todas las reuniones y clientes que requieren servicios técnicos para sus eventos. Siga SOPs para apoyo audiovisual, como lo proporcionan el Gerente AV y Director de Tecnología y Operaciones. Se adhiere a barridos preventivos de salas de mantenimiento en una base semanal, e informa sobre barreras a través de la base de datos. Cambia proyectores de datos, lámparas y piezas de cable asociadas a todos los diversos sistemas integrados en toda la cartera. Revisa el funcionamiento del equipo con el cliente y se asegura de que el cliente esté cómodo con sus requisitos. Ofre ayuda en la operación de equipos y ayuda a resolver problemas. Asiste a educar los empleados básicos de los equipos completos en las instalaciones de AVV y mantiene un inventario actualizado si no está disponible. Qualificaciones: Un mínimo de un año de experiencia en soporte audiovisual para eventos. Competencias informáticas y conocimientos sobre tecnología/equipamiento de oficina. Excelentes habilidades de comunicación escrita y verbal. A los asociados de Eurest se les ofrecen muchos beneficios fantásticos. Los puestos a tiempo completo y parcial ofrecen los siguientes beneficios a los socios: Plan de jubilación, Programa de Compras Associado, Programas de Salud y Bienestar, Mercado de descuento, Protección del robo de identidad, Seguro de mascotas, Beneficios voluntarios, incluido el seguro de enfermedad crítica, Seguros por accidentes, Insurance de indemnización hospitalaria, Servicios legales y Choice Auto and Home Program. En Compass, nos comprometemos a tratar a todos los solicitantes y asociados de manera justa en función de sus habilidades, logros y experiencia sin tener en cuenta la raza, origen nacional, sexo, edad, discapacidad, estatus de veterano, orientación sexual, identidad de género o cualquier otra clasificación protegida por ley. Los candidatos calificados deben ser capaces de desempeñar las funciones esenciales de este puesto satisfactoriamente con o sin un alojamiento razonable. Disclaimer: esta posición no es necesariamente una lista exhaustiva de todas las responsabilidades esenciales, destrezas, tareas o requisitos relacionados con este puesto.