CITYROW
CITYROW is hiring: Studio Sales Team Lead - Carytown in Richmond
CITYROW, Richmond, VA, US, 23214
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CITYROW is seeking a motivated, confident, and people-focused leader to manage our sales teams at our Richmond, Virginia studios. The Studio Sales Team Lead will create a client-focused, positive environment, maximize studio revenue and occupancy, and has potential for career growth.
Responsibilities include, but are not limited to: Assist in planning and executing staffing for the front of studio, including recruitment, hiring, training, and evaluation.
Optimize and publish the Studio Team schedule.
Assist with onboarding new hires and completing paperwork.
Monitor class performance and communicate schedule changes to the team.
Marketing Coordinate community outreach efforts.
Promote CITYROW to new businesses.
Help establish sales objectives for team members.
Organize studio promotions and events as needed.
Manage studio chalkboard and seasonal decorations.
Team Development Develop a high-performing team through training and motivation.
Lead by example in communication, management, and service.
Conduct monthly team meetings.
Foster a strong team environment.
Customer Service Serve as a resource for client questions.
Address client issues and requests.
Engage with guests, promote memberships, packages, and products.
Operations Oversee daily studio operations.
Manage inventory and merchandise sales.
Maintain cleanliness and equipment.
Submit weekly performance reports.
Manage bookings and respond to emails.
Handle member complaints.
Ensure policy compliance with management.
Qualifications Experience in business management within fitness, hospitality, or wellness.
Passion for fitness, wellness, and healthy living.
Strong problem-solving skills.
Leadership qualities and self-motivation.
Ability to multitask, prioritize, and delegate.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office.
Part-time availability with weekend coverage.
This franchise is independently owned. Applications are directed to the franchisee, who makes hiring decisions. Inquiries should be made directly to the franchisee.
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