Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.
Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at Maple Crossing located in Lebanon, TN.
DESCRIPTION
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on‑site staff, leading leasing and marketing activities, market analysis, resident relations, and preparation/management of property budgets.
Pay Range: 60K - 65K
DUTIES
- Accountable for all aspects of the day‑to‑day operation of assigned property.
- Ensure that all physical aspects of the property are at all times fully functional and maintained.
- Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
- Achieve the highest possible net operating income through implementation of effective cost control.
- Develop yearly operating and capital budget plans.
- Monitor and enforce resident lease obligations.
- Understand and maintain strict adherence to State and Federal Fair Housing Laws.
- Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
- Provide direction and oversight to property maintenance staff.
- Ensure that units/space conditions are in market‑ready condition.
- Promote and teach safe work practices and ensure all safety of site and the occupants.
- Perform regular inspections of managed property.
- Bid, negotiate and manage vendor service contracts and one‑time projects.
- Train and mentor office staff in an effort to implement sales and marketing materials.
- Provide reports as required.
- Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.
QUALIFICATIONS
Required Qualifications:
- Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
- Ability to work effectively and lead the community staff in a fast‑paced, ever‑changing environment.
- Solid multi‑tasking skills along with the ability to meet deadlines.
- Ability to communicate professionally and effectively with co‑workers, residents, vendors and corporate staff.
- Must be proficient with Microsoft Office (Excel, Word, and Outlook).
- Willingness and ability to work weekends and holidays when the business requires.
- Must be able to travel for training and occasional business meetings.
- High School diploma or equivalent; some college strongly preferred.
- 1 year experience in community management.
- LIHTC experience.
- Yardi experience.
- Tax Credit knowledge is required.
Preferred Qualifications:
- Accredited Resident Manager certification.
- Professional Occupancy Certification.
- AHA certification.
- Driver's License.
BENEFITS
- Competitive salaries and bonuses
- Medical
- Dental
- Vision
- 401(k) plan with employer match
- Short term disability
- Long term disability
- Life/AD&D
- Paid Time Off
- 11 paid holidays
- Employee Assistance Program
- Career advancement opportunities
- Training and Development
Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.