Luxury Fashion & Timepiece Manager - Jared Jewelers - Wayside Commons Job at Sig

Overview

Join to apply for the Luxury Fashion & Timepiece Manager - Jared Jewelers - Wayside Commons role at Signet Jewelers. We empower every one of our jewelry consultants with the innovation, training and resources to help customers Celebrate Life and Express Love in new and engaging ways. Signet Jewelers is a purpose-driven company and is Great Place to Work-Certified. There are brilliant career paths awaiting you with opportunities to impact lives and inspire love.

Position title: Luxury Fashion and Timepiece Manager
Reports To: General Manager or Assistant General Manager in their absence

Minimum Requirements

• Meet or exceed three of the five performance standards, with sales as one of the three.
• No Code of Conduct written counseling within the past six months.
• DCA certified.
• Minimum six months with the company or similar experience level with another company.
• Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.

Responsibilities

• Serve guests and promote store and personal sales (40% time allocated).
• Consistently attain sales and performance standards, special event and store promotion results.
• Promote an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority.
• Provide an exceptional guest experience by aligning with the guest’s agenda and following up using the Clienteling system.
• Monitor guest flow and assist with matching the appropriate team member to the guest.

Supervision and Training of Merchandise

• Oversee the implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, and visual display.
• Attain sales and product knowledge on other merchandise categories throughout the store.
• Develop and maintain knowledge of all fashion and timepiece merchandise to effectively train team members on features, benefits, quality, value, warranties, services and procedures of each brand and collection.
• Act as a point of contact with vendor partners and ensure completion of all vendor trainings, eLearnings, and incentive submissions for the store.
• Review weekly fashion and timepiece reporting and coordinate with the management team to develop training plans to improve behaviors related to merchandise sales and guest experience.

Management Collaboration

• Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, and related team information.
• Communicate pertinent information regarding team members, merchandising needs, and security concerns to the General Manager.
• Respond to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager.
• Assist the management team with primary responsibilities in their absence.

Other Essential Responsibilities

• Act in alignment with Signet’s Core Values and respect guests and team members.
• Maintain consistent, regular attendance as an essential function of the job.
• Adhere to all company policies and procedures, including Loss Prevention, Sales and Credit policies, with a high level of security awareness.
• Performs other duties as assigned.

Required Skills And Abilities

• Lead by example and attain required daily performance standards, special event goals, and store promotions.
• Positive, enthusiastic, team-spirited work style reflecting Signet’s Core Values.
• Analytical thinking and reasoning.
• Ability to train and develop team members and conduct store training meetings as needed.
• Professional approach and image; tactful, friendly manner when dealing with people.
• Ability to plan, organize, supervise and follow up with others.
• Excellent verbal and written communication skills, including phone etiquette.
• Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate.
• Reliable and dependable; ability to operate all sales-related equipment.

Physical Demands

Must be able to stand for long periods, reach with hands and arms, move among display cases, handle and feel merchandise, sit, stoop, kneel and crouch, lift up to 10 pounds, and see well enough to discern differences in quality of merchandise.

Work Schedule

• As required by the store to include evenings and weekends.
• Three nights per week or as required by the General Manager.
• Sunday on an alternating basis or as needed.
• Store hours during Special Events and key selling times of the year.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We can only contact those selected for further consideration. We encourage women and minorities interested in management opportunities at Signet to participate in our online registry and express their interest in management positions. Registration does not guarantee a promotion but is necessary for consideration.

Note: For internal candidates, complete your Professional Profile in Workday by clicking your picture or the cloud, then select “Job” and “Professional Profile”.

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