Synergis is hiring: Senior User Experience Designer in Atlanta

Overview

We’re seeking a Senior UX Designer to help lead the redesign of key digital booking experiences for a global hospitality brand. This role offers the opportunity to design end-to-end user flows that impact millions of travelers worldwide — from search to room selection — while helping elevate how the brand showcases its hotels, rates, and loyalty offerings.

You’ll collaborate with cross-functional partners across Product, Content, and Engineering to deliver thoughtful, data-driven, and human-centered design solutions. The ideal candidate brings strong information architecture expertise, mentorship capabilities, and a forward-thinking perspective on how AI can enhance creativity and design efficiency.

Key Responsibilities

• Lead UX design initiatives focused on booking flow optimization, including redesigning the Search → Quick View → Rooms & Rates experience.
• Enhance Rooms & Rates pages with richer hotel and room content.
• Improve points redemption flows and display logic for loyalty members.
• Partner with product owners to reimagine rate remerchandising, including how rates combine with extras and offers.
• Clarify naming conventions and rate selection logic for clarity and conversion.
• Ensure brand representation is consistent and meaningful across search and room selection interfaces.
• Apply data-informed design principles to craft experiences that balance user needs with business objectives.
• Mentor and coach junior and mid-level designers, fostering skill growth and knowledge sharing across the team.
• Stay current with UX trends, tools, and methodologies — actively sharing best practices and insights.
• Advocate for and experiment with AI tools and workflows that can enhance ideation, prototyping, and content creation.
• Collaborate closely with researchers, writers, and developers to deliver accessible, performant, and user-friendly designs.

Required Skills & Experience

• 6–8+ years of UX design experience with a strong focus on information architecture, interaction design, and data-driven storytelling.
• Proven experience designing complex booking or transactional flows (travel, hospitality, eCommerce, or similar).
• Expertise in Figma (or equivalent design tools) with a strong grasp of responsive web and mobile UX patterns.
• Ability to translate analytics and research insights into actionable design decisions.
• Strong communicator with experience collaborating in agile or cross-functional environments.
• Demonstrated success mentoring or guiding design peers.
• Enthusiasm for exploring and applying AI in the creative process (e.g., ideation, content generation, prototyping).
• Must be available to work standard Eastern Time hours (9AM–5PM).

Compensation & Benefits

The hourly pay range for this position is $65.00 to $70.00/hr. Benefits available to full-time employees include medical, dental, vision, disability, life insurance, 401k and commuter benefits.

About Synergis & Equal Opportunity

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

How to Apply

For immediate consideration, please forward your resume to mpersons@synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact mpersons@synergishr.com.