Ethan Allen Global, Inc.
Interior Design Sales Professional
Ethan Allen Global, Inc., Corte Madera, California, United States, 94925
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Interior Design Sales Professional
role at
Ethan Allen Global, Inc.
General Objectives The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success.
Design Consultants must be skilled in the use of social media such as blogs, micro‑blogs and other digital channels to promote Ethan Allen’s brand as outlined in the Social Media Policy. Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.
Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget.
Sell Ethan Allen’s products and services.
Represent the Ethan Allen brand in all customer interactions. When in the design center greet customers to establish rapport and obtain appointments and in‑home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale.
Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.
Stay current on design and color trends to create fashionable design solutions.
Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
Participate as required in all corporate sponsored marketing and training programs.
Educate customers on all the Ethan Allen sponsored finance options available to them.
Contribute towards the development and on‑going upkeep of the design center’s portfolio.
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers.
Enter orders utilizing the retail point of sale system.
Work cooperatively in maintaining a neat and orderly design center projection.
Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grassroots marketing plans to further market reach and exceed written goals; monitor effectiveness of the plans and provide suggestions to modify plans based on specific goals and objectives.
Utilize all technology, such as 3‑D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
Utilize appropriate social media to heighten own presence and Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.
Perform any other duties as required.
Knowledge, Skills & Abilities
Bachelor’s degree or equivalent in a design‑related field from an accredited institution with a minimum of one (1) year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills with excellent oral and written communication skills.
General understanding of how to utilize social media and grassroots marketing to develop a book of business. Proven experience preferred.
Valid driver’s license, unless alternate means of transportation are available.
Intermediate skill competency using digital floor planning technology. 3D applications a plus.
Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools.
Willing and capable of learning new technologies.
Compensation The annual salary range for this position is $56,200–$150,000, depending on experience. In addition to the base salary, a monthly commission is paid, based on written sales for the month.
Benefits Benefits include a 401(k) plan with employer contributions, multiple medical plans with prescription drug coverage, health savings account (with employer contributions), dental plan, vision plan, term life & accident insurance, short‑ and long‑term disability (full‑time associates only), business travel accident insurance, flexible spending accounts, commuter saving plans, voluntary whole life insurance, voluntary critical care insurance, employee assistance program and more.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
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Interior Design Sales Professional
role at
Ethan Allen Global, Inc.
General Objectives The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success.
Design Consultants must be skilled in the use of social media such as blogs, micro‑blogs and other digital channels to promote Ethan Allen’s brand as outlined in the Social Media Policy. Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.
Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget.
Sell Ethan Allen’s products and services.
Represent the Ethan Allen brand in all customer interactions. When in the design center greet customers to establish rapport and obtain appointments and in‑home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale.
Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.
Stay current on design and color trends to create fashionable design solutions.
Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
Participate as required in all corporate sponsored marketing and training programs.
Educate customers on all the Ethan Allen sponsored finance options available to them.
Contribute towards the development and on‑going upkeep of the design center’s portfolio.
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers.
Enter orders utilizing the retail point of sale system.
Work cooperatively in maintaining a neat and orderly design center projection.
Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grassroots marketing plans to further market reach and exceed written goals; monitor effectiveness of the plans and provide suggestions to modify plans based on specific goals and objectives.
Utilize all technology, such as 3‑D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
Utilize appropriate social media to heighten own presence and Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.
Perform any other duties as required.
Knowledge, Skills & Abilities
Bachelor’s degree or equivalent in a design‑related field from an accredited institution with a minimum of one (1) year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills with excellent oral and written communication skills.
General understanding of how to utilize social media and grassroots marketing to develop a book of business. Proven experience preferred.
Valid driver’s license, unless alternate means of transportation are available.
Intermediate skill competency using digital floor planning technology. 3D applications a plus.
Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools.
Willing and capable of learning new technologies.
Compensation The annual salary range for this position is $56,200–$150,000, depending on experience. In addition to the base salary, a monthly commission is paid, based on written sales for the month.
Benefits Benefits include a 401(k) plan with employer contributions, multiple medical plans with prescription drug coverage, health savings account (with employer contributions), dental plan, vision plan, term life & accident insurance, short‑ and long‑term disability (full‑time associates only), business travel accident insurance, flexible spending accounts, commuter saving plans, voluntary whole life insurance, voluntary critical care insurance, employee assistance program and more.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
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