Aesop
Global Retail Training Design Manager - 12 Month FTC
Aesop, Columbiana, Alabama, United States, 35051
Global Retail Training Design Manager | London | 12-Month Fixed Term Contract
Aesop
is a global retail organisation focused on professional development and advancement opportunities for our employees. We are committed to building a sustainable and inclusive society and are a certified B Corp. Since 2023, Aesop has been part of the L'Oréal Groupe, home to 37 global brands.
“A business doesn’t consist of walls or machines, but people, people, people.” – Eugene Schueller
Role purpose The Global Retail Training Design Manager has the primary responsibility of managing the design and delivery of learning solutions and initiatives that build retail capability, inclusive of brand, business, customer and performance. They use their strong knowledge of adult learning principles, project and team management, to drive innovation and creativity through a high performing and highly engaged team. The Global Retail Training Design Manager is acutely aware of the impact they have in driving performance through learning and continuously seeks to ensure Aesop Training is best in class.
Role responsibilities
Develops and delivers high-quality, innovative, end-to-end blended learning solutions with a specific focus on digital initiatives, that enable new and existing teams to develop professional skills, behavioural skills, systems application for continuous performance improvement, service quality and consistency.
Chooses to elevate learning experience design with emerging learning trends provided aligned with Aesop values and brand DNA.
Collaborates with key stakeholders within Global teams and Markets before, during, and after projects to ensure close alignment to objectives.
Apply tested instructional design theories, practice and methods to achieve optimal learning outcomes.
Research to identify pain points, shape concepts, and test solutions with our global audience.
Has a strong understanding of the zones, the retail landscape and cultural nuances and builds training frameworks that meet the needs of the business.
Review existing learning solutions and materials, aligning and removing duplication to ensure consistent approach and best practice;
Develop assessment instruments to measure performance;
Interpret data and insights to seek out and identify opportunities for improvement;
Utilise agile ways of working to ensure solutions are taken to market quickly and efficiently;
Work collaboratively with stakeholders to embed understanding of Retail Learning & Development approach and facilitate discussions to achieve successful Regional execution of Global initiatives.
Manage the Global Retail Training Design Team to ensure best in class training programmes are delivered within timelines.
Ongoing maintenance of existing Retail Training solutions, programs, tools, and frameworks.
Running the Design Guild and community of practice.
This is a full time position on a 12-month fixed-term contract. We operate with a hybrid working pattern including three days per week at Aesop's Head Office.
What we are looking for
Track record of operating effectively and delivering consistent results in a large complex business
Advanced understanding of adult learning principles and human-centred design
Exceptional writing and communication skills
Proven experience in design and development of end-to-end competency-based, learner-led training programmes
Advanced skills in Articulate 360, SCORM and LMS functionality (Workday)
Proven working experience in writing content for digital and classroom purposes, including activities, assessment and facilitator guides
Strong consulting skills - the ability to understand and challenge stakeholder requirements, and to determine the most appropriate solutions
Strong project management skills - the ability to work collaboratively with other Functions/Departments and Regional teams to deliver quality and timely global solutions
Strong organisational skills - the ability to set priorities and work within effective timeframes
Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
Commitment to fostering an inclusive and psychologically safe work environment
Retail industry experience preferred.
Skills & Competencies required
Instructional design
Consulting skills
Change management
Facilitation to a wide audience inclusive of multiple stakeholders
Coaching
eLearning authoring tools including microlearning
What’s on offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -
Flexible, hybrid working pattern
Generous product discount allowance and bi-annual complimentary product allocation
Paid volunteering allowance for all employees
Bonus opportunity based on personal, and business, performance
Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
#LI-Hybrid
#J-18808-Ljbffr
is a global retail organisation focused on professional development and advancement opportunities for our employees. We are committed to building a sustainable and inclusive society and are a certified B Corp. Since 2023, Aesop has been part of the L'Oréal Groupe, home to 37 global brands.
“A business doesn’t consist of walls or machines, but people, people, people.” – Eugene Schueller
Role purpose The Global Retail Training Design Manager has the primary responsibility of managing the design and delivery of learning solutions and initiatives that build retail capability, inclusive of brand, business, customer and performance. They use their strong knowledge of adult learning principles, project and team management, to drive innovation and creativity through a high performing and highly engaged team. The Global Retail Training Design Manager is acutely aware of the impact they have in driving performance through learning and continuously seeks to ensure Aesop Training is best in class.
Role responsibilities
Develops and delivers high-quality, innovative, end-to-end blended learning solutions with a specific focus on digital initiatives, that enable new and existing teams to develop professional skills, behavioural skills, systems application for continuous performance improvement, service quality and consistency.
Chooses to elevate learning experience design with emerging learning trends provided aligned with Aesop values and brand DNA.
Collaborates with key stakeholders within Global teams and Markets before, during, and after projects to ensure close alignment to objectives.
Apply tested instructional design theories, practice and methods to achieve optimal learning outcomes.
Research to identify pain points, shape concepts, and test solutions with our global audience.
Has a strong understanding of the zones, the retail landscape and cultural nuances and builds training frameworks that meet the needs of the business.
Review existing learning solutions and materials, aligning and removing duplication to ensure consistent approach and best practice;
Develop assessment instruments to measure performance;
Interpret data and insights to seek out and identify opportunities for improvement;
Utilise agile ways of working to ensure solutions are taken to market quickly and efficiently;
Work collaboratively with stakeholders to embed understanding of Retail Learning & Development approach and facilitate discussions to achieve successful Regional execution of Global initiatives.
Manage the Global Retail Training Design Team to ensure best in class training programmes are delivered within timelines.
Ongoing maintenance of existing Retail Training solutions, programs, tools, and frameworks.
Running the Design Guild and community of practice.
This is a full time position on a 12-month fixed-term contract. We operate with a hybrid working pattern including three days per week at Aesop's Head Office.
What we are looking for
Track record of operating effectively and delivering consistent results in a large complex business
Advanced understanding of adult learning principles and human-centred design
Exceptional writing and communication skills
Proven experience in design and development of end-to-end competency-based, learner-led training programmes
Advanced skills in Articulate 360, SCORM and LMS functionality (Workday)
Proven working experience in writing content for digital and classroom purposes, including activities, assessment and facilitator guides
Strong consulting skills - the ability to understand and challenge stakeholder requirements, and to determine the most appropriate solutions
Strong project management skills - the ability to work collaboratively with other Functions/Departments and Regional teams to deliver quality and timely global solutions
Strong organisational skills - the ability to set priorities and work within effective timeframes
Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
Commitment to fostering an inclusive and psychologically safe work environment
Retail industry experience preferred.
Skills & Competencies required
Instructional design
Consulting skills
Change management
Facilitation to a wide audience inclusive of multiple stakeholders
Coaching
eLearning authoring tools including microlearning
What’s on offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -
Flexible, hybrid working pattern
Generous product discount allowance and bi-annual complimentary product allocation
Paid volunteering allowance for all employees
Bonus opportunity based on personal, and business, performance
Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options.
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
#LI-Hybrid
#J-18808-Ljbffr