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Purpose Financial

Social Media Performance Manager

Purpose Financial, Greenville, South Carolina, us, 29610

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Overview Address : 322 Rhett Street, Greenville, South Carolina, United States-29601

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.

At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

We offer:

Competitive Wages

Health/Life Benefits

Health Savings Account plus Employer Seed

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit

Purpose Financial Website .

Position Summary Purpose Financial is seeking an innovative, passionate Social Media Performance Manager to join our marketing team. Reporting to Performance Marketing Director, the Social Media Performance Manager will develop and execute social media channel strategies that drive customer acquisition. This role will manage our social media presence, execute paid social campaigns, and analyze performance to optimize results. The Social Media Performance Manager will also assist in the development of promotional campaigns, inclusive of user-generated content initiatives and influencer marketing. The position requires strong cross-functional collaboration skills, particularly with brand marketing and local store marketing teams. Ideal candidate has proven track record for launching and growing new social media channels and strategies using a disciplined, data-driven approach.

Responsibilities Social Media Strategy

Develop and implement comprehensive social media channel strategies aligned with overall marketing objectives across existing channels (Facebook, Instagram, X, LinkedIn), as well as strategically expand to additional social media channels (TikTok, YouTube, Pinterest, Snapchat, Reddit, etc.)

Design an optimal social media marketing toolkit. Vet existing tools and onboard new ones. Manage vendor relationships

Stay current on social media trends, platform updates, and best practices to inform social media strategy

Content Coordination, Publishing & Moderation

Collaborate closely with the brand marketing team to balance performance with engaging content, including user generated, across both organic and paid social

Publish approved content across all social media platforms

Moderate/ engage with social commentary

Paid Social Media Advertising

Plan, execute, and optimize paid social media campaigns across multiple platforms

Manage social advertising budgets and allocate resources effectively

Implement various ad formats, targeting options, and messaging strategies

Monitor campaign performance and make real-time adjustments to maximize ROI

Manage vendor relationships

Promotional Campaign Strategy and Execution

Contribute to promotional campaign strategy development to ensure focus on customer acquisition and engagement at local and national level

Work in concert with agency partnerships to execute influencer marketing strategies and performance

Local Social Focus

Partner with local store marketing teams to develop and implement local social strategies

Provide training and support to local marketing teams on social media best practices

Coordinate national and local social media initiatives for maximum impact

Job Responsibilities Cont.

Customer Referral & Business Partner Programs

Grow existing referral incentive programs that are promoted by stores and through digital marketing, including social

Create targeted social media strategies to support business partnership initiatives

Establish metrics and tracking systems to measure referral program success

Optimize referral messaging and user experience based on performance data

Collaborate with CRM teams to integrate social referral programs with existing customer journeys

Performance Analysis & Reporting

Track and analyze social media metrics and KPIs using analytics tools, inclusive of influencer and referral partnerships

Provide regular performance reports with actionable insights

Conduct A/B testing to optimize content performance

Identify trends and opportunities to improve social media effectiveness

Qualifications Education Required

Bachelor\'s degree in Marketing, Communications, Business, or related field

Experience Required

3-5 years of experience in social media marketing

Knowledge Required

Proven track record of growing social media engagement and driving measurable performance results (ROAS) across channels including, but not limited to, Meta, TikTok, Pinterest

Experience planning and executing paid social media campaigns

Experience with influencer marketing and user-generated content strategies

Experience developing and managing referral marketing programs

Strong analytical skills with proficiency in social media analytics tools

Experience with social media management platforms (Hootsuite, Sprout Social, Buffer, etc.)

Knowledge of financial services industry preferred but not required

Understanding of FTC guidelines and compliance requirements for influencer marketing

Exceptional written and verbal communication skills

Strong creative thinking and problem-solving abilities

Excellent project management and organizational skills

Ability to work collaboratively in cross-functional teams

Adaptability to changing digital landscapes and platform updates

Detail-oriented with the ability to manage multiple projects simultaneously

Physical Requirements

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

Competencies

Action-Oriented Customer Commitment OKR Purpose-Driven Vision-Driven

Travel

10-15% of travel

Attire

Business Casual

Other

Must be eligible to work in the USA and be able to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 45721

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