University of Massachusetts Global
Instructional Designer
University of Massachusetts Global, Raleigh, North Carolina, United States
Join to apply for the
Instructional Designer
role at
University of Massachusetts Global .
The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts, accredited by WASC and offering undergraduate, graduate, credential, and certificate programs.
Benefits
Healthcare : Medical, dental, and vision plans - including health and flexible spending accounts - that cover you and your family.
Work‑Life Balance : Flexible schedules, remote work opportunities, generous vacation and sick time, and paid holidays including a winter break.
Financial Protection : Life and disability insurance, prepaid legal, identity theft, critical illness, accident, and travel assistance. Student debt programs via SAVI and eligibility for Public Student Loan Forgiveness.
Tuition Remission : Tuition discounts at UMass Global and Chapman University.
Well‑being : 24/7 counseling support, Employee Assistance Program, free premium subscription to Calm, and Wellness program events.
Retirement : Pre‑tax and Roth options with a 6% match and additional 3% employer contribution (9% total).
Position Duties and Responsibilities Course Design and Development, Quality Assurance, and ADA Compliance
Collaborate with faculty and subject matter experts to design competency‑based online courses and instructional materials that align with learning objectives, pedagogical best practices, and accessibility standards for delivery across international markets.
Collaborate with faculty to identify instructional needs, develop learning objectives, and select or develop instructional materials and assessment strategies.
Apply instructional design principles, learning theories, and technology‑enhanced learning strategies to create engaging, interactive, and learner‑centered course content.
Create design templates to ensure consistent program design and adherence to university, school, and program guidelines.
Consult with faculty on best practices for utilizing learning management systems, multimedia tools, and instructional technologies.
Evaluate course materials and learning experiences to ensure they are accessible to all learners, including those with disabilities.
Apply user experience (UX) principles to optimize course navigation, clarity, and engagement.
Remediate instructional materials to ensure adherence to accessibility standards (e.g., WCAG).
Advise faculty on strategies for applying universal design principles to create inclusive learning experiences.
Build courses within the D2L Brightspace Learning Management System (LMS).
Original Content Creation Support
Leverage media development tools such as Articulate Rise, Storyline, Vyond Go, Colossyan, G‑Suite, MS Office, etc., to collaborate with subject matter experts to create original instructional content.
Faculty Support and Training
Provide technical support and training to faculty and students on LMS features, course tools, and multimedia resources.
Provide professional development and consultation on instructional design strategies and technology integration.
Facilitate completion of UMass Global Developer Certification Course (DCC) for faculty developers.
Work with school leadership to ensure training and workshops meet instructional needs.
Systematic Reviews
Conduct systematic quality assurance reviews of courses using standard requirements to evaluate relevance and effectiveness of course content, learning activities, assessments, and overall UX/UI design.
Special Projects
Assist with other university‑wide initiatives as assigned.
Position Specifications and Requirements Education, Experience, Certification and/Or Licenses
Master's degree in Instructional Design, Curriculum Design, Instructional Technology, Learning Experience Design, or a closely related field.
2+ years experience in instructional design, course development, or e‑learning, within higher education (preferably international) and/or corporate settings.
Formal training and/or certification in UX/UI design and/or usability testing highly desirable.
Essential Knowledge, Skills, and Abilities
Strong project management skills to oversee multiple projects simultaneously.
Proficiency in instructional design theories, models (ADDIE, SAM), and adult learning principles.
Experience designing and developing mobile‑friendly online courses using e‑learning authoring tools and LMS platforms.
Knowledge of UX and UI design principles to create intuitive, engaging digital environments.
Understanding of multimedia production, graphic design, and web technologies.
Experience designing for global audiences, including cultural localization and multilingual course design.
Excellent communication and interpersonal skills.
Ability to assess instructional needs and develop data‑informed solutions.
Commitment to continuous improvement and adoption of emerging technologies and best practices.
Demonstrated understanding of accessibility standards (WCAG, Section 508, ADA) and experience conducting accessibility audits.
Experience applying Universal Design for Learning (UDL) principles.
Ability to conduct QA and accessibility audits.
Machines, Tools, Equipment, Electronic Devices, Software, Other
Microsoft Office Suite or Google Workspace; project management platforms such as Microsoft Teams, Slack, Asana, or Trello.
Experience building and managing courses in LMS such as Brightspace, Blackboard, Canvas, STRUT.
Web conferencing software for virtual meetings: Zoom, Microsoft Teams, or Google Meet.
Authoring tools: Articulate Rise, Storyline, Adobe Captivate, Camtasia.
Design and prototyping software: Adobe XD, Figma, Sketch.
Graphic design software: Adobe Creative Cloud, Adobe Premiere Pro, Final Cut Pro.
Use of LMS analytics and Google Analytics for reporting.
When applying, note that UMass Global does not sponsor work visas for this position.
Equal Employment Opportunity UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. We prohibit discrimination on the basis of age, race, color, religion, citizenship, pregnancy, sex, gender identity, gender expression, transgender status, national origin, ancestry, disability, military status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.
Seniority Level Entry level
Employment Type Full-time
Job Function Education and Training
Industries Higher Education
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Instructional Designer
role at
University of Massachusetts Global .
The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts, accredited by WASC and offering undergraduate, graduate, credential, and certificate programs.
Benefits
Healthcare : Medical, dental, and vision plans - including health and flexible spending accounts - that cover you and your family.
Work‑Life Balance : Flexible schedules, remote work opportunities, generous vacation and sick time, and paid holidays including a winter break.
Financial Protection : Life and disability insurance, prepaid legal, identity theft, critical illness, accident, and travel assistance. Student debt programs via SAVI and eligibility for Public Student Loan Forgiveness.
Tuition Remission : Tuition discounts at UMass Global and Chapman University.
Well‑being : 24/7 counseling support, Employee Assistance Program, free premium subscription to Calm, and Wellness program events.
Retirement : Pre‑tax and Roth options with a 6% match and additional 3% employer contribution (9% total).
Position Duties and Responsibilities Course Design and Development, Quality Assurance, and ADA Compliance
Collaborate with faculty and subject matter experts to design competency‑based online courses and instructional materials that align with learning objectives, pedagogical best practices, and accessibility standards for delivery across international markets.
Collaborate with faculty to identify instructional needs, develop learning objectives, and select or develop instructional materials and assessment strategies.
Apply instructional design principles, learning theories, and technology‑enhanced learning strategies to create engaging, interactive, and learner‑centered course content.
Create design templates to ensure consistent program design and adherence to university, school, and program guidelines.
Consult with faculty on best practices for utilizing learning management systems, multimedia tools, and instructional technologies.
Evaluate course materials and learning experiences to ensure they are accessible to all learners, including those with disabilities.
Apply user experience (UX) principles to optimize course navigation, clarity, and engagement.
Remediate instructional materials to ensure adherence to accessibility standards (e.g., WCAG).
Advise faculty on strategies for applying universal design principles to create inclusive learning experiences.
Build courses within the D2L Brightspace Learning Management System (LMS).
Original Content Creation Support
Leverage media development tools such as Articulate Rise, Storyline, Vyond Go, Colossyan, G‑Suite, MS Office, etc., to collaborate with subject matter experts to create original instructional content.
Faculty Support and Training
Provide technical support and training to faculty and students on LMS features, course tools, and multimedia resources.
Provide professional development and consultation on instructional design strategies and technology integration.
Facilitate completion of UMass Global Developer Certification Course (DCC) for faculty developers.
Work with school leadership to ensure training and workshops meet instructional needs.
Systematic Reviews
Conduct systematic quality assurance reviews of courses using standard requirements to evaluate relevance and effectiveness of course content, learning activities, assessments, and overall UX/UI design.
Special Projects
Assist with other university‑wide initiatives as assigned.
Position Specifications and Requirements Education, Experience, Certification and/Or Licenses
Master's degree in Instructional Design, Curriculum Design, Instructional Technology, Learning Experience Design, or a closely related field.
2+ years experience in instructional design, course development, or e‑learning, within higher education (preferably international) and/or corporate settings.
Formal training and/or certification in UX/UI design and/or usability testing highly desirable.
Essential Knowledge, Skills, and Abilities
Strong project management skills to oversee multiple projects simultaneously.
Proficiency in instructional design theories, models (ADDIE, SAM), and adult learning principles.
Experience designing and developing mobile‑friendly online courses using e‑learning authoring tools and LMS platforms.
Knowledge of UX and UI design principles to create intuitive, engaging digital environments.
Understanding of multimedia production, graphic design, and web technologies.
Experience designing for global audiences, including cultural localization and multilingual course design.
Excellent communication and interpersonal skills.
Ability to assess instructional needs and develop data‑informed solutions.
Commitment to continuous improvement and adoption of emerging technologies and best practices.
Demonstrated understanding of accessibility standards (WCAG, Section 508, ADA) and experience conducting accessibility audits.
Experience applying Universal Design for Learning (UDL) principles.
Ability to conduct QA and accessibility audits.
Machines, Tools, Equipment, Electronic Devices, Software, Other
Microsoft Office Suite or Google Workspace; project management platforms such as Microsoft Teams, Slack, Asana, or Trello.
Experience building and managing courses in LMS such as Brightspace, Blackboard, Canvas, STRUT.
Web conferencing software for virtual meetings: Zoom, Microsoft Teams, or Google Meet.
Authoring tools: Articulate Rise, Storyline, Adobe Captivate, Camtasia.
Design and prototyping software: Adobe XD, Figma, Sketch.
Graphic design software: Adobe Creative Cloud, Adobe Premiere Pro, Final Cut Pro.
Use of LMS analytics and Google Analytics for reporting.
When applying, note that UMass Global does not sponsor work visas for this position.
Equal Employment Opportunity UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. We prohibit discrimination on the basis of age, race, color, religion, citizenship, pregnancy, sex, gender identity, gender expression, transgender status, national origin, ancestry, disability, military status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.
Seniority Level Entry level
Employment Type Full-time
Job Function Education and Training
Industries Higher Education
#J-18808-Ljbffr