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Sedgwick

(Onsite) Claims Assistant - Workers Compensation | Newport News, VA

Sedgwick, Newport News, Virginia, United States, 23600

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PRIMARY PURPOSE

To provide support to the claims staff and to perform other office tasks depending on the client program. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Sets up and enters new claims into claims management system. Inputs and reviews notes / diaries in claims management system as instructed. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and / or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Other activities / projects as assigned including the preparation and distribution of computer reports. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned. Supports the organization\'s quality program(s). OFFICE LOCATION 100% onsite in Newport News, VA office. QUALIFICATIONS

Education & Licensing High school diploma or GED required. Experience Six (6) months of clerical or customer service experience or equivalent combination of education and experience required. Security Clearance Position is on-site at the employer\'s place of business and REQUIRES ability to obtain clearance by the US Government Skills & Knowledge Ability to meet or exceed Performance Competencies Ability to work in a team environment Strong organizational skills PC literate, including Microsoft Office products Excellent oral and written communication WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations. Mental:

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical:

Computer keyboarding, travel as required Auditory / Visual :

Hearing, vision and talking NOTE :

Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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