Zoot Enterprises is hiring: Technical Writer in Bozeman

Technical and Product Documentation Specialist Join to apply for the Technical and Product Documentation Specialist role at Zoot Enterprises Overview The Technical and Product Documentation Specialist position within the Products Team is responsible for designing, creating, and maintaining all customer-facing and internal product content that enables users to successfully adopt, navigate, and maximize our software, products, and solutions. This role combines the clarity and precision of technical writing, the structure and release alignment of product documentation, and the usability focus of content design to deliver a seamless knowledge experience. Location: Bozeman, MT, 59718 Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions for over 30 years. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Essential Job Functions Partner with product managers, developers, UX/UI, QA, and support teams to understand product functionality, workflows, and upcoming releases. Create and maintain high-quality documentation, including user guides, in-app help, API documentation, release notes, configuration guides, and tutorials. Manage documentation with publishing software, Zoot’s internal wiki, and Microsoft office products. Design clear and concise in-product content to improve product usability and reduce friction. Ensure all content is accurate, consistent with style guidelines, and aligned with brand voice and product updates. Organize documentation for easy navigation and discoverability across platforms. Gather user feedback to optimize content for clarity, adoption, and self-service success. Education, Training, And Experience Requirements High School Diploma Bachelor Degree in Computer Science, Management of Information Systems, Finance, or related field preferred, or an equal combination of education and experience. Physical Requirements All positions at Zoot require the ability to move about inside an office environment. This position specifically requires long periods of sitting at a computer workstation. Working Conditions This position will take place primarily in an office setting. The work space for this position is typically a cubicle setting in an open space environment. Work Hours and Location Employees are expected to regularly and consistently report to work on-site at Zoot’s headquarters and work between 40-45 hours per week. Zoot Enterprises is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr