Assistant Community Manager Job at The Michaels Organization in Charlestown

Assistant Community Manager at The Michaels Organization

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. Our teammates strive to fulfill our promise of creating communities that lift lives – jumpstarting housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates are proud to be part of the extraordinary, every day.

The Assistant Community Manager, under the supervision of the Community Manager, is responsible for assisting in all phases of property operation, including general administration, leasing, maintenance, budget preparation and control, and direction of all resources.

Responsibilities

• Perform recertification interviews with residents, complete paperwork, system entry, and submit to corporate office.
• Track rental inquiries from referrals, walk-ins, and phone contacts. Accept, date/time stamp, and log all applications for unit rental.
• Show vacant units and market property amenities.
• Maintain knowledge of accounts payable and receivables procedures; assist the Community Manager with collections.
• Assist with filing eviction court documents and attend hearings if the Community Manager is not available.
• Execute marketing campaigns for leasing of rental units, including promotion, tours, lease preparations, and adjustments for market conditions to remain competitive and compliant with laws.
• Coordinate with property messaging service to retrieve messages and follow up with calls if necessary.
• Remain current with all applicable laws and regulations related to residential rental properties; maintain knowledge of current company processes.
• Assist with ordering office supplies for the property when necessary.
• Initiate, track, and close work orders using the property systems.
• Assist with other tasks and duties as required.

Qualifications

• One or more years’ experience with residential real estate management.
• High School Diploma or equivalent required. Two or more years of college preferred.
• Tax Credit, Section 8, and/or Public Housing experience preferred.
• After hiring, complete all company-required certification training and testing.

Required Skills and Abilities

• Professional appearance and ability to resolve conflicts professionally.
• Excellent organizational skills with attention to detail.

Working Conditions

• Primarily an office environment, with visits to residents’ units, property inspections, often in multi-story facilities including stairs. May encounter cleaning solvents, paint fumes, and landscaping chemicals.
• Evening and weekend work may be required.

Salary Range

$20.00 per hour. Base salary determined by location and other factors.

Rewards & Benefits

We offer a competitive wage, comprehensive benefits (Medical, Dental, Vision, prescription, etc.), generous paid time off, a 401(k) plan with company match, and more. Our employee scholarship program allows children to apply.

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through professional development opportunities.
• Collaborate and thrive in a culture where all are welcome.

Seniority level

Entry level

Employment type

Full-time

Job function

Marketing and Sales