Affirm is hiring: Social & Community Manager in Charlotte
Affirm, Charlotte, NC, United States, 28245
Join to apply for the Social & Community Manager role at Affirm.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest.
The Brand & Communications team builds trust and drives impact through creative campaigns and storytelling that bring affirm’s mission to life. Social is one of the most important ways we show up in culture, engage our community, and make our brand resonate with the audiences that matter most.
What You’ll Do
- Be our cultural radar: Spot trends, creators, and conversations—from TikTok to Reddit to whatever comes next—and decide where and how affirm should show up.
- Participate in real time: Jump into cultural moments and dialogue with the right tone, speed, and creativity.
- Build community: Foster dialogue and connection, turning participation into trust and loyalty.
- Bring campaigns to life: Partner with teams, including Communications, Brand, and Partner Marketing, to ensure launches and narratives feel social‑first, not bolted on.
- Push creative boundaries: Experiment with new formats and ideas that stretch how affirm shows up in culture.
- Measure and refine: Use social listening and analytics to capture insights, optimize, and continually raise the bar.
What We Look For
- 8–10 years of experience in social and community, or seniority level with 5+ years and outsized cultural fluency.
- Deep knowledge of trends, memes, creators, and communities shaping culture—able to spot what matters before it peaks.
- Proven track record of sparking conversation and building community, not just publishing content.
- Strong creative instincts and storytelling skills across formats, from short‑form video to emerging cultural expressions.
- Experience collaborating with creators and cultural voices to amplify stories authentically.
- Comfort moving fast in real time—knowing when to act and when not to.
- Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions.
- Collaborative, curious, and energized by working across teams to make campaigns and moments social‑first.
Base Pay Grade & Equity Grade
Base Pay Grade: K
Equity Grade: 6
Employees new to affirm typically come in at the start of the pay range.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $140,000 - $190,000
USA base pay range (all other U.S. states) per year: $124,000 - $174,000
Benefits
- Health care coverage—affirm covers all premiums for all levels of coverage for you and your dependents.
- Flexible Spending Wallets—generous stipends for spending on technology, food, various lifestyle needs and family-forming expenses.
- Time off—competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
- ESPP—an employee stock purchase plan enabling you to buy shares of affirm at a discount.
Affirm is proud to be a remote‑first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. You may occasionally be required to work out of an affirm office. A limited number of roles remain office‑based due to the nature of their job responsibilities.
Please note that visa sponsorship is not available for this position.
We believe it’s on us to provide an inclusive interview experience for all, including people with disabilities, and we are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.