Senior Technical Writer Job at Contiem in Annapolis

Position Summary

We are looking for a Senior Technical Writer to create documentation and processes for multiple verticals. This role works on a variety of projects across different industries and enjoys learning new things. The ideal candidate has 10+ years of experience as a Technical Writer.

Essential Duties & Responsibilities

• Take a big-picture view of large amounts of content, determining the content information model and the best way to simplify the authoring process for this content.
• Interface with clients and take initiative to gather information, including using existing resources, researching, calling subject‑matter experts (SME), and utilizing software applications to obtain information and screenshots.
• Develop client documentation for a variety of products and industries.
• Ensure that documents are accurate and follow the clearly defined standards.
• Coordinate with SMEs, project managers, and the writing team to ensure that the right information is getting to the right people and that the documentation produced is accurate and follows clearly defined standards.
• Be detail-oriented and understand the best practices principles of good technical writing.

Experience & Skills

• U.S. citizenship.
• Bachelor’s degree in technical writing, journalism, communications, or a related field.
• 10+ years of experience in technical writing, with technical writing as the primary job function.
• Aptitude for understanding software products and/or physical products.
• Experience in researching and gathering relevant technical data from subject matter experts.
• Excellent interpersonal and general business communication skills.
• Experience working independently as well as in a team‑oriented, collaborative environment.
• Demonstrated success as a self‑starter working in an environment driven by budget, scope, and deadlines across multiple clients/projects.
• In-depth knowledge of standards and best practices for writing software and/or product documentation.

Required Technical Tools / Skills

• HTML
• DITA/XML
• Microsoft Word

Preferred Skills & Technical Tools

• MadCap Flare
• InDesign
• Oxygen XML Editor (or similar editor)
• Visual Studio Code, Notepad++ (or similar editor)

Job Benefits

• 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
• Free medical, dental, vision, life insurance and disability coverage.
• 401(k) with 100% match of up to 2% of contributions and with immediate vesting.
• Tuition & Professional Membership Reimbursement.
• Employee Referral bonus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.