Downstream is hiring: Digital Producer in Oregon

Global Talent Partner at Unispace and G.A Group Reports To: Sr Producer Position Type: Full-Time, Permanent About Downstream: Downstream is a community of visionary thinkers, technologists, graphic and branding designers, software developers, content creators, illustrators, strategists, UX experts, account directors, and project managers all working collectively on the forefront of brand communications. We reach around the globe, building compelling brand experience spaces for some of the largest and most dynamic companies in the world. Within our holistic design process, AV systems and customized digital content are designed and infused into amazing spaces. Artful or breathtaking moments are created alongside engaging platforms that empower our clients to tell their stories through mediums of touch, movement, gestures, or other creative interactions. Downstream’s software team specializes in interactive frameworks and development pipelines that support these highly bespoke storytelling platforms. Digital Producers lead the development of these content and software platforms. Purpose As an experienced Digital Producer, you should have 5+ years experience managing large and complex interactive/content (not web or IT) projects, from ideation and design through to implementation. You will also need to be a Client Management star. The role has two key parts where experience in an agency environment is critical: You will be responsible for managing, leading and aligning multiple creative and technical partners ensuring best-in-class execution during all phases of a project. You will be the key day-to-day contact ensuring outstanding client service where creating open, honest and long-term working relationships are a critical component of this role. The Digital Producer must understand the value of powerful brands and an understanding of how these are translated into a physical environment is desirable. The role is a combination of brand, digital and the built-environment. This role will have day-to-day communication with a wide range of disciplines including Project Managers, Designers, AV Engineers, Programmers and Strategists, and that’s just the internal Downstream Team. Analytical and quick thinking in a fast-paced environment are essential, the Producer is an enthusiastic and positive problem solver and thrives on being engaged at all levels of the project across all partner, client and Downstream stakeholders. As the key point of contact for both the Client and the project team, the Producer plays a pivotal role in the success of any major engagement. Success will be measured in a variety of areas including but not limited to: Ability to accurately budget and schedule project to defined SOW Ability to craft comprehensive project plans and provide a clear roadmap for workflow and resourcing. Ability to balance project financial goals as it relates to budget; labor hours, costs and expenses along with delivering innovative and high-quality work. Ability to distill and communicate client inputs and information that provide the team with the essential information to advance. Ability to be seen as a leader and go-to resource at the project level. Project Responsibilities Schedule – Create work plan/project schedules and manage internal team and clients on deliverables. Clearly communicate changes that will affect schedule to clients. Budget – Build project budgets with resource tasks and outside expenses. Review budget burn and estimated costs to complete weekly. Use DS Project Management/Accounting software to build and manage budgets and billing. Meetings – Plan and facilitate appropriate meetings for projects throughout all phases: planning, reviews, status. Include appropriate team members, schedule in advance. Resource Planning – Use resource planning tool to reserve resources each week. Communicate changing resource needs to Production Director and other group leads for prioritization. Set client expectations of deliveries according to resource time available. Map resource plans to budget. Project Team Communication – Communicate project plan details, client direction, and DS commitments clearly and without delay to the team. Consistently utilize DS collaboration tools setting standards of best practices. Vendors – Negotiate and execute vendor agreements – detailing scope of services and schedule expectations. Create fixed fee purchase order agreements using competitive market value rates. Client Communication – Responsible for maintaining relationship within projects. Communicate directly with client on schedule, budget, and project specifics. ASR/Change Orders – Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions in advance. Notify clients of additional budget needed as soon as scope has changed and before work commences. Collaborate with account lead to negotiate ASR specifics with clients. Communicate and document project status and strategic recommendations regularly; escalate issues accordingly via the appropriate channels. Consistently manage client expectations, ensure delivery of the highest quality service, solicit and act on client feedback Manage projects to established processes. Make recommendations for process improvements and changes so that we continue to learn and improve our operational efficiencies. Support Downstream’s goals, policies and culture. Requirements/Qualifications Bachelors degree and at least 5+ years of experience in interactive project management Previous client facing role is essential dealing with C-Level Clients daily Ability to travel up to 15-20% of the year Exceptional verbal, written, presentation, and interpersonal communication skills Demonstrated ability to motivate, support and understand different project teams Detail oriented, budget conscious and deadline driven Unparalleled competencies in: MS Office 365 and/or Google Suite Figma PM/Producer Tools: Box, MS Teams, SmartSheet, Jira, Confluence Budget tracking software: Aqua/Advantage Other related project management and common communication tools An understanding of complex software development Note: IT and Web professionals need not apply given Downstreams core business Bonus: Experience with testing large-scale interactive environments or AV-integrated systems. Build backlog and write user stories once requirements are understood after UX workshop with product team Run additional meetings after UX workshop (as necessary) to dial in requirements in JIRA with Technical Director and Lead Development team Why You’ll Love Working Here Global Impact, Tight-Knit Team – Join a small but mighty team delivering projects that span continents. Cool Tech Playground – Test projects involving massive interactive walls, motion capture, projection mapping, and immersive sensors. Shape Our Future – Be a part of evolving our process, advancing tools and standards for quality at scale. Transparency & Team – We share openly, plan collaboratively, and encourage everyone to bring ideas forward. Beyond Boring Screens – Your work ensures our installations deliver consistent “wow” moments in physical spaces. Who We Are Downstream is a community of visionary designers, developers, technologists, and storytellers. We create compelling brand experiences for some of the world’s most dynamic companies. With offices in Portland, Amsterdam, and New York, our work spans nearly every continent and combines creativity with cutting‑edge technology. Why Diversity Matters We are stronger because of our differences. Our team includes women, veterans, people of color, and members of the LGBTQIA2S+ community. We strive to foster an inclusive environment where all voices are valued, and we continue to grow by learning from each other’s diverse perspectives. Location: Portland, Oregon (Labs HQ) – hybrid/onsite work with direct access to hardware platforms is beneficial. Seniority level Mid-Senior level Employment type Full-time Job function Project Management Industries Design Services #J-18808-Ljbffr