City and County of San Francisco
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
City and County of San Francisco, San Francisco, California, United States, 94199
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
Department: Public Utilities Commission Job class: 1705-Communications Dispatcher II Pay range: $38.075/hr - $46.2875/hr Role type: Temporary Exempt Hours: Part-time The Communications Dispatcher II provides around-the-clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel. This is an as-needed temporary appointment not to exceed 1040 hours in a fiscal year. Candidates may cover any full or partial shift on an as-needed basis and may be called on short notice for day, swing, or graveyard shifts.
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030
Essential Duties
Operates a variety of communications equipment and information transmitting devices (multi-line telephones, keyboard, two-way radio, pager systems) to receive and transmit information; requests reports and emergency calls from mobile radio field units and telephones; transmits messages and routes calls to the proper bureau or detail for action.
Verifies and evaluates messages to determine accuracy and follow-up actions; ensures proper receipt and understanding to determine actions and notify appropriate staff and/or agencies.
Dispatches mobile units and equipment to specific work locations; makes requests for ambulance, tow-truck, or other emergency services; coordinates with other agencies as needed; reads maps and provides directions to emergency locations.
Records information in electronic systems, sends messages using computer-based messaging, and logs daily entries in the database; tracks entry and exit of watershed by permit holders.
Performs other duties as assigned.
How to qualify Minimum Qualifications Experience candidates should have one of the following:
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording, and transmitting messages.
Combined total of two years of verifiable experience operating a multi-line telephone and a two-way radio communications base system, with at least one year operating a two-way radio base station.
Applicants must demonstrate they meet the minimum qualifications on their application and must meet them by the final filing date unless otherwise noted. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Desirable Qualifications
Experience working as a communications dispatcher or operator
Knowledge in responding to emergency calls and ability to multitask and take immediate action
Strong communication skills
Knowledge of reading maps and conveying accurate information
Ability to evaluate information and make sound decisions
Ability to work independently and as part of a team
Strong organizational and time management skills
Available to work with flexible hours including nights, weekends, and holidays (Day, Swing or Graveyard shift)
Verification Of Education And Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information for verifying foreign education credits or degree equivalency can be found at How to Verify Education Requirements (sfdhr.org).
Note: Falsifying education, training, or work experience or attempted deception may result in disqualification from this or future opportunities with the City and County of San Francisco.
Additional Information Regarding Employment
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
Applications for City and County of San Francisco jobs are accepted online. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ to begin the application process. Click the “I’m Interested” button and follow instructions on the screen. Applicants should ensure their registered email address is accurate and that CCSF email is not blocked by spam filters.
Analyst Information: For questions regarding this recruitment or application process, contact the job analyst, Anna Owens, at aowens@sfwater.org.
The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, disability, sexual orientation, gender identity, veteran status, or other protected status.
Seniority level Entry level
Employment type Temporary
Job function Other Industries: Government Administration
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Department: Public Utilities Commission Job class: 1705-Communications Dispatcher II Pay range: $38.075/hr - $46.2875/hr Role type: Temporary Exempt Hours: Part-time The Communications Dispatcher II provides around-the-clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel. This is an as-needed temporary appointment not to exceed 1040 hours in a fiscal year. Candidates may cover any full or partial shift on an as-needed basis and may be called on short notice for day, swing, or graveyard shifts.
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030
Essential Duties
Operates a variety of communications equipment and information transmitting devices (multi-line telephones, keyboard, two-way radio, pager systems) to receive and transmit information; requests reports and emergency calls from mobile radio field units and telephones; transmits messages and routes calls to the proper bureau or detail for action.
Verifies and evaluates messages to determine accuracy and follow-up actions; ensures proper receipt and understanding to determine actions and notify appropriate staff and/or agencies.
Dispatches mobile units and equipment to specific work locations; makes requests for ambulance, tow-truck, or other emergency services; coordinates with other agencies as needed; reads maps and provides directions to emergency locations.
Records information in electronic systems, sends messages using computer-based messaging, and logs daily entries in the database; tracks entry and exit of watershed by permit holders.
Performs other duties as assigned.
How to qualify Minimum Qualifications Experience candidates should have one of the following:
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording, and transmitting messages.
Combined total of two years of verifiable experience operating a multi-line telephone and a two-way radio communications base system, with at least one year operating a two-way radio base station.
Applicants must demonstrate they meet the minimum qualifications on their application and must meet them by the final filing date unless otherwise noted. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Desirable Qualifications
Experience working as a communications dispatcher or operator
Knowledge in responding to emergency calls and ability to multitask and take immediate action
Strong communication skills
Knowledge of reading maps and conveying accurate information
Ability to evaluate information and make sound decisions
Ability to work independently and as part of a team
Strong organizational and time management skills
Available to work with flexible hours including nights, weekends, and holidays (Day, Swing or Graveyard shift)
Verification Of Education And Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information for verifying foreign education credits or degree equivalency can be found at How to Verify Education Requirements (sfdhr.org).
Note: Falsifying education, training, or work experience or attempted deception may result in disqualification from this or future opportunities with the City and County of San Francisco.
Additional Information Regarding Employment
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
Applications for City and County of San Francisco jobs are accepted online. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ to begin the application process. Click the “I’m Interested” button and follow instructions on the screen. Applicants should ensure their registered email address is accurate and that CCSF email is not blocked by spam filters.
Analyst Information: For questions regarding this recruitment or application process, contact the job analyst, Anna Owens, at aowens@sfwater.org.
The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, disability, sexual orientation, gender identity, veteran status, or other protected status.
Seniority level Entry level
Employment type Temporary
Job function Other Industries: Government Administration
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr