Library Assistant - Casual Job at Rutgers University in Newark

Job Summary

Rutgers, The State University of New Jersey is seeking a Library Assistant - Casual for Rutgers Libraries. The position supports the daily operations of Access Services at Dana Library, with a primary focus on circulation, patron assistance, and student worker support.

Responsibilities

• Ensure smooth front‑desk service and contribute to Resource Sharing and Course Reserves workflows.
• Welcome and assist users with both routine and complex information needs, fostering a positive and inclusive library experience.
• Deliver circulation services including processing checkouts, returns, holds, fines, and record updates for patrons and materials.
• Provide clear guidance to patrons on library policies and services, interpreting procedures for both users and part‑time staff.
• Resolve routine and non‑routine service issues with accuracy and tact; refer unresolved concerns to a supervisor when necessary.
• Teach patrons how to use My Account, renew items, request materials for pickup or digitization, access interlibrary loan services, and locate course reserve materials.
• Offer welcoming front‑line support by answering questions, directing users within the library, and assisting with general and specialized collections (e.g., Jazz, Newark Collection).
• Work effectively with MS Office applications and library systems (ALMA, discovery tools, ILS) to carry out the work of the Access Services unit.
• Monitor and guide student employees in their daily work, ensuring accuracy and consistency in circulation tasks and system use.
• Provide ongoing support, training, and mentorship to student staff, serving as a reliable resource and point of reference.
• Perform light clerical and operational tasks, including sorting mail, filing, responding to phone inquiries, and maintaining orderly collections through shelving and shifting.

Qualifications

• High school diploma or equivalent combination of education and/or experience.

Preferred Qualifications

• Associate’s degree or higher.
• Experience working in an academic library.

Shift Schedule

• Sunday 5:30‑10:00 p.m.
• Monday 7:00 p.m.‑12:00 a.m.
• Tuesday 7:00 p.m.‑12:00 a.m.
• Wednesday 7:00 p.m.‑12:00 a.m.
• Saturday 1:00‑5:30 p.m.
• Tuesday 8:00 a.m.‑1:00 p.m.
• Wednesday 8:00 a.m.‑1:00 p.m.
• Thursday 8:00 a.m.‑1:00 p.m.

Benefits

• Medical, prescription drug, and dental coverage.
• Paid vacation, holidays, and various leave programs.
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options.
• Employee and dependent educational benefits (when applicable).
• Life insurance coverage.
• Employee discount programs.

Salary

$20 - $22 per hour (non‑exempt, temporary staff).

Posting Dates

Open: 10/22/2025

Close: 11/01/2025

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non‑Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement