New Relic, Inc.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity We are looking for a product marketing leader to drive our
AIOps
market to the next level. You will define and execute compelling marketing strategies that clearly articulate the business value and platform benefits of our AIOps solutions. Your target audience includes SREs, DevOps leaders, and IT Operations managers, and you will focus on how AI‑driven insights and Agentic integrations can proactively resolve issues across the full observability stack.
Success in this role requires a strong understanding in both the AIOps market and the AI/ML technology landscape including:
Core AIOps solutions:
Expertise in understanding key concepts such as anomaly detection, event correlation, and root cause analysis, along with a deep knowledge of customer pain points and how these solutions address them.
GenAI & AI Agents:
Clear understanding of the use of GenAI, RAG, and AI Agents in observability solutions like reducing alert fatigue and automating incident response.
GenAI, RAG and ML:
Familiarity with the role of AI/ML in analyzing observability data (metrics, events, logs, and traces) to reduce alert noise and how AI Agents can automate incident response.
Cloud‑Native Observability Ecosystems:
Expertise in applying AIOps to dynamic environments such as AWS, Azure, GCP, Docker, and Kubernetes.
ITSM and developer workflows:
Strong understanding of ITSM and developer tools like ServiceNow, Jira, and GitHub.
What you'll do
Develop compelling messaging and positioning by translating complex technical concepts into clear, impactful narratives that resonate with our core audience: developers, IT Operations, and application owners, as well as economic buyers and decision makers including CIOs and CTOs.
Empower executive spokespeople with a clear, compelling narrative that encapsulates the New Relic value proposition.
Connect platform capabilities with business value to support broad GTM execution, ensuring that marketing and sales teams are enabled to scale out our story.
Work across marketing to ensure the corporate narrative is consistently represented across all channels (social, website, media, PR, etc) and at the appropriate altitude.
Drive and own core assets like keynote presentations for first and third‑party events.
Implement thought leadership initiatives on topics relevant to our space and the future of our space, such as observability and DevOps.
Partner with the rest of marketing to create engaging content such as presentations, webinars, blog posts, data sheets, eBooks, and whitepapers.
Drive GTM strategy, and plan & execute launches in partnership with the launch management team.
Collaborate effectively across functional teams to create, plan, and execute marketing campaigns for lead generation and product adoption.
This role requires
5+ years in product marketing, product management, front‑end development or sales engineering at a high‑growth B2B software company.
Experience in observability/APM/GenAI/Agentic workflows, coupled with a strong ability to craft compelling corporate messaging.
Expertise in developer tools with the ability to simplify complex technical concepts for a general audience.
Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates.
Superior communication and interpersonal skills, with notable abilities in presentation and public speaking.
Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen.
Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness.
Experience positioning technical products to both technical users and economic decision makers.
Strong technical depth and ability to learn quickly, with sharp business sense.
Ability to effectively partner with all functions from engineering and product to sales and marketing.
Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast‑paced environment.
Bachelor’s degree or related experience.
Bonus points if you have
Computer science, engineering, technology background.
8+ years of technical pre‑sales, consulting, training, or relevant product management experience.
Please note that visa sponsorship is not available for this position.
Compensation and Benefits $118,000 - $148,000 USD
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time‑off, and other competitive benefits designed to improve the lives of our employees.
EEO and Non-Discrimination Statement Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Accommodations If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
Employment Flexibility We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office‑based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third‑party agency or company that does not have a signed agreement with New Relic.
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Your opportunity We are looking for a product marketing leader to drive our
AIOps
market to the next level. You will define and execute compelling marketing strategies that clearly articulate the business value and platform benefits of our AIOps solutions. Your target audience includes SREs, DevOps leaders, and IT Operations managers, and you will focus on how AI‑driven insights and Agentic integrations can proactively resolve issues across the full observability stack.
Success in this role requires a strong understanding in both the AIOps market and the AI/ML technology landscape including:
Core AIOps solutions:
Expertise in understanding key concepts such as anomaly detection, event correlation, and root cause analysis, along with a deep knowledge of customer pain points and how these solutions address them.
GenAI & AI Agents:
Clear understanding of the use of GenAI, RAG, and AI Agents in observability solutions like reducing alert fatigue and automating incident response.
GenAI, RAG and ML:
Familiarity with the role of AI/ML in analyzing observability data (metrics, events, logs, and traces) to reduce alert noise and how AI Agents can automate incident response.
Cloud‑Native Observability Ecosystems:
Expertise in applying AIOps to dynamic environments such as AWS, Azure, GCP, Docker, and Kubernetes.
ITSM and developer workflows:
Strong understanding of ITSM and developer tools like ServiceNow, Jira, and GitHub.
What you'll do
Develop compelling messaging and positioning by translating complex technical concepts into clear, impactful narratives that resonate with our core audience: developers, IT Operations, and application owners, as well as economic buyers and decision makers including CIOs and CTOs.
Empower executive spokespeople with a clear, compelling narrative that encapsulates the New Relic value proposition.
Connect platform capabilities with business value to support broad GTM execution, ensuring that marketing and sales teams are enabled to scale out our story.
Work across marketing to ensure the corporate narrative is consistently represented across all channels (social, website, media, PR, etc) and at the appropriate altitude.
Drive and own core assets like keynote presentations for first and third‑party events.
Implement thought leadership initiatives on topics relevant to our space and the future of our space, such as observability and DevOps.
Partner with the rest of marketing to create engaging content such as presentations, webinars, blog posts, data sheets, eBooks, and whitepapers.
Drive GTM strategy, and plan & execute launches in partnership with the launch management team.
Collaborate effectively across functional teams to create, plan, and execute marketing campaigns for lead generation and product adoption.
This role requires
5+ years in product marketing, product management, front‑end development or sales engineering at a high‑growth B2B software company.
Experience in observability/APM/GenAI/Agentic workflows, coupled with a strong ability to craft compelling corporate messaging.
Expertise in developer tools with the ability to simplify complex technical concepts for a general audience.
Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates.
Superior communication and interpersonal skills, with notable abilities in presentation and public speaking.
Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen.
Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness.
Experience positioning technical products to both technical users and economic decision makers.
Strong technical depth and ability to learn quickly, with sharp business sense.
Ability to effectively partner with all functions from engineering and product to sales and marketing.
Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast‑paced environment.
Bachelor’s degree or related experience.
Bonus points if you have
Computer science, engineering, technology background.
8+ years of technical pre‑sales, consulting, training, or relevant product management experience.
Please note that visa sponsorship is not available for this position.
Compensation and Benefits $118,000 - $148,000 USD
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time‑off, and other competitive benefits designed to improve the lives of our employees.
EEO and Non-Discrimination Statement Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Accommodations If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
Employment Flexibility We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office‑based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third‑party agency or company that does not have a signed agreement with New Relic.
#J-18808-Ljbffr