Village of Lake in the Hills
Communications Coordinator
Village of Lake in the Hills, Lake In The Hills, Illinois, United States, 60156
The Communications Coordinator is responsible for managing public information and overseeing social media communications for both the Village and the Police Department. This position is embedded within the Police Department and reports to the Sergeant of Support Services, with dotted line reporting relationship to the Assistant Village Administrator. The coordinator supports police and village-wide communications across departments, developing print and electronic materials that ensure brand consistency. Responsibilities include newsletters, social media content, press releases, and serving as the press liaison for the Village and the Police Department.
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
Serves as the Public Information Officer, developing and disseminating external communications such as press releases for specific initiatives, Village-wide community events, and police incidents or investigations. Responds to and coordinates media inquiries.
Plan, develop, design, and produce a wide variety of promotional materials, including newsletters, reports, displays, advertisements, flyers, and multi-media projects for both internal and external audiences.
Serves as the Social Media Coordinator, creating and managing content to promote Village and Police services, activities, and programs.
Advice on communications policies, monitors visitor engagement, practices social listening and develops campaigns for special events, programs, and initiatives.
Produces recruitment videos and morale-focused content to support staff engagement and organizational objectives.
Analyzes data from multiple information sources, including geo-targeted social media intelligence, to identify trends and present to relevant divisions.
Creates marketing materials using software such as Adobe Creative Cloud (InDesign, Illustrator, and Photoshop) and video editing tools. Photographs and documents program participants and events for publication and promotion.
Assists in defining and implementing marketing actions, monitors performance, refines strategies, and evaluates outcomes to improve understanding of marketing processes.
Supports maintenance of the Village and Police Department websites by managing content, monitoring analytics with technical issues, and providing guidance to other web editors.
Observes proper safety precautions in all work activities, adhering to departmental and Village safety policies. Reports hazards and recommends corrective actions to supervisors
Performs other duties as assigned.
While the following are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Bachelor’s degree in communications, Public Relations, Journalism, Marketing, Criminal Justice or a related field, plus three (3) years of professional experience in communications -or any combination of education and experience that provides equivalent knowledge, skills and abilities.
Previous experience with a police department and municipality preferred.
Previous public relations, marketing, or public information officer experience preferred.
A valid driver’s license is required.
The physical and work environmental characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.
Occasionally lifts up to 25 pounds within a limited range to access storage boxes. Regularly sits; frequently stands, speaks, hears, uses hands to finger, handle, or feel, and performs repetitive motions.
Occasionally walks, stoops, kneels, crouches, crawls, or reaches with hands and arms.
Standard vision is required.
Vocal communication is necessary for expressing or exchanging ideas by spoken word.
Hearing is required to perceive information at normal spoken levels.
Work involves preparing and analyzing written or computer data and observing general surroundings and activities.
No exposure to environmental hazards.
Work is generally performed in a moderately noisy office setting (e.g. business office, light traffic).
#J-18808-Ljbffr
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
Serves as the Public Information Officer, developing and disseminating external communications such as press releases for specific initiatives, Village-wide community events, and police incidents or investigations. Responds to and coordinates media inquiries.
Plan, develop, design, and produce a wide variety of promotional materials, including newsletters, reports, displays, advertisements, flyers, and multi-media projects for both internal and external audiences.
Serves as the Social Media Coordinator, creating and managing content to promote Village and Police services, activities, and programs.
Advice on communications policies, monitors visitor engagement, practices social listening and develops campaigns for special events, programs, and initiatives.
Produces recruitment videos and morale-focused content to support staff engagement and organizational objectives.
Analyzes data from multiple information sources, including geo-targeted social media intelligence, to identify trends and present to relevant divisions.
Creates marketing materials using software such as Adobe Creative Cloud (InDesign, Illustrator, and Photoshop) and video editing tools. Photographs and documents program participants and events for publication and promotion.
Assists in defining and implementing marketing actions, monitors performance, refines strategies, and evaluates outcomes to improve understanding of marketing processes.
Supports maintenance of the Village and Police Department websites by managing content, monitoring analytics with technical issues, and providing guidance to other web editors.
Observes proper safety precautions in all work activities, adhering to departmental and Village safety policies. Reports hazards and recommends corrective actions to supervisors
Performs other duties as assigned.
While the following are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Bachelor’s degree in communications, Public Relations, Journalism, Marketing, Criminal Justice or a related field, plus three (3) years of professional experience in communications -or any combination of education and experience that provides equivalent knowledge, skills and abilities.
Previous experience with a police department and municipality preferred.
Previous public relations, marketing, or public information officer experience preferred.
A valid driver’s license is required.
The physical and work environmental characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.
Occasionally lifts up to 25 pounds within a limited range to access storage boxes. Regularly sits; frequently stands, speaks, hears, uses hands to finger, handle, or feel, and performs repetitive motions.
Occasionally walks, stoops, kneels, crouches, crawls, or reaches with hands and arms.
Standard vision is required.
Vocal communication is necessary for expressing or exchanging ideas by spoken word.
Hearing is required to perceive information at normal spoken levels.
Work involves preparing and analyzing written or computer data and observing general surroundings and activities.
No exposure to environmental hazards.
Work is generally performed in a moderately noisy office setting (e.g. business office, light traffic).
#J-18808-Ljbffr