Temporary Stock Associate- Chandler Fashion Center Job at Tapestry, Inc. in Chan

Temporary Stock Associate- Chandler Fashion Center

Chandler, AZ, US

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Sales Support Associate

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well‑maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

CASH WRAP

• Greeting the customer with a smile and eye contact and offering your name
• Interact genuinely and naturally with the customer
• Read cues and determine customers’ needs
• Conduct email / name capture, where permitted by law
• Maintain accuracy when operating POS
• Maintain cash wrap organization and cleanliness
• Suggest multiple add‑ons and sell gift cards
• Maintain cash and POS media accurately and in compliance with Coach policy
• Create lasting impression by genuinely thanking customer and providing a reason to return
• Represent Coach brand appropriately

STOCKROOM / WAREHOUSE

• Receive shipment and transfers
• Notify Store Management when new product arrives
• Scan cartons/transfers, verifying store information is correct
• Communicate all discrepancies to Store Management
• Process shipment/transfers according to Coach standards and timeframes
• Organize and clean stock room daily; to include offsite / remote warehouse as applicable
• Shift/organize product in the stockroom; react to sell through and make room for new product
• Manage stock levels/product ownership in back‑of‑house and sales floor
• Prepare and conduct regular cycle counts, as directed
• Participate in store physical inventory counts, as scheduled
• Maintain Company Loss Prevention standards

SALES FLOOR

• Regularly analyze sales floor to assess replenishment needs
• Replenish sales floor/assigned zone
• React to sell through and execute visual merchandising needs
• Support sales floor activities, as directed
• Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
• Respond to customer requests confidently; partner with sales team or Store Management, when needed
• Drive For Results: Can be counted on to exceed goals successfully. Consistently one of the top performers, result‑oriented and steadfastly pushes self and others for results.

Additional Requirements

• Experience: 1–3 years of previous retail experience (cashier/stock experience, sales, etc.), preferably in a luxury retail service environment. Knowledge of fashion trends and competition.
• Education: High school diploma or equivalent; college degree preferred.
• Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, Mobile POS, and Internet), walkie‑talkie use, reading price and product release sheets.
• Physical: Ability to execute at a fast pace; maneuver sales floor, shelves, and stock room; climbing, bending, and kneeling required; lift up to 25 lbs routinely and up to 50 lbs occasionally.
• Schedule: Flexibility to work nights, weekends, holidays and high‑traffic sales days, including those following major holidays.

Note

This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. Discrimination on the basis of age, sex, sexual orientation, gender identity, race, ethnicity, national origin, disability, or any other protected class is prohibited.

General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) plan and take paid time off for wellness needs and vacations.

Nearest Major Market: Phoenix
Job Segment: Outside Sales, Retail Sales, Stock, Sales Support, Sales, Retail, Fashion