CoStar Group, Inc.
Integrations Solutions Specialist, Visual Lease
CoStar Group, Inc., Trenton, New Jersey, United States
Overview
Integrations Solutions Specialist, Visual Lease. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Visual Lease, a CoStar Group company, is the centralized system of record for lease-related financial, operational, and legal data, supporting lease management, lease accounting, and sustainability reporting. Our award-winning software is used by 1,500+ organizations to manage more than 1 million real estate, equipment, and other leased asset records globally. This role is full-time in the office and based in Iselin (Metropark), New Jersey. Responsibilities
Take ownership of all customer support cases related to our SFTP Connector, public APIs, Custom Accounting Feeds, and SSO. Provision new instances of Integrations product offerings, following established procedures. Document details and events of Integration requests/incidents by creating, managing, and resolving cases in the support ticketing system. Develop data translation documentation and data processing flow using current tools and software. Work with clients to configure systems and coordinate necessary training. Coordinate relationships with clients and third-party vendors. Create documentation for future reference, training, and support purposes. Partner with senior Integrations staff, engineering, and support staff on ad-hoc projects and escalated requests. Basic Qualifications
Bachelor’s degree required from an accredited, not-for-profit University or College. Driven and independent learner with the ability to grasp technical concepts and workflows quickly. Ability to work independently and collaboratively in a team setting. Strong organizational skills with the ability to manage multiple competing priorities. Excellent written and verbal communication skills. Basic understanding of Windows applications and SaaS platforms. Professional, positive, and nurturing attitude with all clients. Strong sense of urgency and responsiveness. Self-motivated with a proactive approach to tasks. A track record of commitment to prior employers. Preferred Qualifications
Bachelor’s degree in computer science or a related field from an accredited, not-for-profit University or College. 2+ years related experience interacting directly with customers and resolving customer concerns or challenges. 1+ year related experience troubleshooting API and flat file SFTP integrations. 4+ months of SQL experience (academic or professional). Experience using customer management tools, such as Salesforce. Understanding of database and web-based software. Interest or experience in the commercial real estate industry is a plus. Willingness to work flexible hours, including occasional after-hours or on-call support. What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance-based incentives and invest in your professional and academic growth with internal training and tuition reimbursement. Benefits include comprehensive healthcare coverage (Medical / Vision / Dental / Prescription Drug), life and disability insurance, mental health counseling, commuter and parking benefits, 401(K) with matching, employee stock purchase plan, paid time off, tuition reimbursement, on-site fitness, snacks, and more. We also support diversity, equity, and inclusion through Employee Resource Groups. Equal Opportunity and Accommodation
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require a reasonable accommodation during the application process, please contact recruiting@costargroup.com or call 1-855-840-1715. This position offers a base salary range of $55,000 - $75,000, based on relevant skills and experience, and includes a generous benefits plan. #LI-KC3
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Integrations Solutions Specialist, Visual Lease. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Visual Lease, a CoStar Group company, is the centralized system of record for lease-related financial, operational, and legal data, supporting lease management, lease accounting, and sustainability reporting. Our award-winning software is used by 1,500+ organizations to manage more than 1 million real estate, equipment, and other leased asset records globally. This role is full-time in the office and based in Iselin (Metropark), New Jersey. Responsibilities
Take ownership of all customer support cases related to our SFTP Connector, public APIs, Custom Accounting Feeds, and SSO. Provision new instances of Integrations product offerings, following established procedures. Document details and events of Integration requests/incidents by creating, managing, and resolving cases in the support ticketing system. Develop data translation documentation and data processing flow using current tools and software. Work with clients to configure systems and coordinate necessary training. Coordinate relationships with clients and third-party vendors. Create documentation for future reference, training, and support purposes. Partner with senior Integrations staff, engineering, and support staff on ad-hoc projects and escalated requests. Basic Qualifications
Bachelor’s degree required from an accredited, not-for-profit University or College. Driven and independent learner with the ability to grasp technical concepts and workflows quickly. Ability to work independently and collaboratively in a team setting. Strong organizational skills with the ability to manage multiple competing priorities. Excellent written and verbal communication skills. Basic understanding of Windows applications and SaaS platforms. Professional, positive, and nurturing attitude with all clients. Strong sense of urgency and responsiveness. Self-motivated with a proactive approach to tasks. A track record of commitment to prior employers. Preferred Qualifications
Bachelor’s degree in computer science or a related field from an accredited, not-for-profit University or College. 2+ years related experience interacting directly with customers and resolving customer concerns or challenges. 1+ year related experience troubleshooting API and flat file SFTP integrations. 4+ months of SQL experience (academic or professional). Experience using customer management tools, such as Salesforce. Understanding of database and web-based software. Interest or experience in the commercial real estate industry is a plus. Willingness to work flexible hours, including occasional after-hours or on-call support. What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance-based incentives and invest in your professional and academic growth with internal training and tuition reimbursement. Benefits include comprehensive healthcare coverage (Medical / Vision / Dental / Prescription Drug), life and disability insurance, mental health counseling, commuter and parking benefits, 401(K) with matching, employee stock purchase plan, paid time off, tuition reimbursement, on-site fitness, snacks, and more. We also support diversity, equity, and inclusion through Employee Resource Groups. Equal Opportunity and Accommodation
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require a reasonable accommodation during the application process, please contact recruiting@costargroup.com or call 1-855-840-1715. This position offers a base salary range of $55,000 - $75,000, based on relevant skills and experience, and includes a generous benefits plan. #LI-KC3
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