Wave Broadband
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award‑winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Position Overview The Social Media Manager is responsible for leading and executing comprehensive social media strategies to drive brand awareness, engagement, and growth across multiple platforms. This role involves overseeing the end‑to‑end process of marketing campaigns, content cycles, and editorial calendars. The Social Media Manager will leverage analytics, trends, and social media disciplines to ensure cohesive, impactful social media initiatives.
Responsibilities
Partner with the Sr. Manager to run national, regional, and local campaigns; looking for synergies across digital channels and holistic marketing programs.
Support Social Media strategy and overall business plans with ideation, continual learning, and excellence in execution.
Lead and execute day‑to‑day Social Media operations, overseeing the production and review process of all organic/boosted content and associated assets to ensure consistent and cohesive on‑brand content across channels.
Manage the B2C Facebook, Instagram, LinkedIn, YouTube, and X handles and editorial calendars for short‑term and long‑term planning and publishing.
Analyze social media & campaign performance using data‑driven insights, report on key performance indicators (KPIs), and identify opportunities for optimization and growth.
Project‑manage and direct the creation and editing of Social Media content, including short‑form copy, optimized imagery, and Social‑first video. Themes may include brand/PR, entertainment and streaming, products and services, DE&I, and community.
Develop and deploy engaging Social Media‑optimized campaigns aligned to the overall strategy: UGC, contests/giveaways, community initiatives/events, DEI, relevant entertainment themes, and more.
Support Sr. Manager with national/brand influencer, UGC, and brand ambassador programs.
Grow the brand’s Social Media community by deploying modern trends tailored to each platform and audience.
Actively follow industry trends and best practices to continuously progress Social Media Marketing and overall business objectives.
Other duties as assigned.
What You Bring to the Table
3–5 years of experience in Digital Marketing for a national brand with explicit experience in Social Media management, Content Marketing, PR/Communications, and video.
3–4 years of hands‑on Social Media content production (short‑form writing, images, animations, and/or video content) for a mid/large‑sized company.
2–3 years of proven Project Management experience.
Prior experience using Social Media Management tools and Project Management software (e.g., Sprout Social, Sprinklr, Wrike, Asana).
Experience in telecommunications/mobile/internet/technology industry preferred.
Ability to work independently within a fast‑paced, innovative environment with a strong ability to manage multiple streams of work across campaigns/channels.
Exceptional communications and interpersonal skills.
Familiarity with Adobe CC or equivalent content/video editing tools.
Familiarity with SEO and cross‑channel digital marketing fundamentals.
Proficient in the Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
Education
Bachelor’s degree in Digital Marketing, Digital Communications, Integrated Marketing, Business, or related field.
Master’s degree in Business (MBA) or related field preferred.
PMI Certification preferred.
Base Salary The base salary range in NY, DC, MA, IL, NJ, and TX for this position is $80,000 - $90,000 (annually). Actual pay may vary based on relevant skills, experience, and other factors.
Diverse Workforce / EEO Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
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Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Position Overview The Social Media Manager is responsible for leading and executing comprehensive social media strategies to drive brand awareness, engagement, and growth across multiple platforms. This role involves overseeing the end‑to‑end process of marketing campaigns, content cycles, and editorial calendars. The Social Media Manager will leverage analytics, trends, and social media disciplines to ensure cohesive, impactful social media initiatives.
Responsibilities
Partner with the Sr. Manager to run national, regional, and local campaigns; looking for synergies across digital channels and holistic marketing programs.
Support Social Media strategy and overall business plans with ideation, continual learning, and excellence in execution.
Lead and execute day‑to‑day Social Media operations, overseeing the production and review process of all organic/boosted content and associated assets to ensure consistent and cohesive on‑brand content across channels.
Manage the B2C Facebook, Instagram, LinkedIn, YouTube, and X handles and editorial calendars for short‑term and long‑term planning and publishing.
Analyze social media & campaign performance using data‑driven insights, report on key performance indicators (KPIs), and identify opportunities for optimization and growth.
Project‑manage and direct the creation and editing of Social Media content, including short‑form copy, optimized imagery, and Social‑first video. Themes may include brand/PR, entertainment and streaming, products and services, DE&I, and community.
Develop and deploy engaging Social Media‑optimized campaigns aligned to the overall strategy: UGC, contests/giveaways, community initiatives/events, DEI, relevant entertainment themes, and more.
Support Sr. Manager with national/brand influencer, UGC, and brand ambassador programs.
Grow the brand’s Social Media community by deploying modern trends tailored to each platform and audience.
Actively follow industry trends and best practices to continuously progress Social Media Marketing and overall business objectives.
Other duties as assigned.
What You Bring to the Table
3–5 years of experience in Digital Marketing for a national brand with explicit experience in Social Media management, Content Marketing, PR/Communications, and video.
3–4 years of hands‑on Social Media content production (short‑form writing, images, animations, and/or video content) for a mid/large‑sized company.
2–3 years of proven Project Management experience.
Prior experience using Social Media Management tools and Project Management software (e.g., Sprout Social, Sprinklr, Wrike, Asana).
Experience in telecommunications/mobile/internet/technology industry preferred.
Ability to work independently within a fast‑paced, innovative environment with a strong ability to manage multiple streams of work across campaigns/channels.
Exceptional communications and interpersonal skills.
Familiarity with Adobe CC or equivalent content/video editing tools.
Familiarity with SEO and cross‑channel digital marketing fundamentals.
Proficient in the Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
Education
Bachelor’s degree in Digital Marketing, Digital Communications, Integrated Marketing, Business, or related field.
Master’s degree in Business (MBA) or related field preferred.
PMI Certification preferred.
Base Salary The base salary range in NY, DC, MA, IL, NJ, and TX for this position is $80,000 - $90,000 (annually). Actual pay may vary based on relevant skills, experience, and other factors.
Diverse Workforce / EEO Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
#J-18808-Ljbffr