Assistant Community Manager Job at Greystar in Nashville

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About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Job Description

Property Type: Garden
Stage: Stabilized
Unit Count: 313
Schedule: Monday‑Friday + rotating weekends

• Completes the daily transactions related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and ensures transaction accuracy and data integrity.
• Reviews resident files and accounting records to determine unpaid or late fees, communicates with residents regarding outstanding balances, implements collection procedures, and enforces the lease to maximize revenue.
• Review and submit invoices from vendors and contractors, reconcile work performed or products purchased, obtain manager approval, code charges, and manage communication among vendor, accounting, and client/owner.
• Follows the company’s established procedures related to evictions, including proper notice requirements and representation in court hearings.
• Processes resident move‑outs, applies deposit and cancellation fees, and follows procedures and legal requirements.
• Promotes resident satisfaction by responding to complaints, questions, and requests in a timely manner and resolving service issues.
• Acts as on‑site supervisor in the absence of the Community Manager, coordinating maintenance and make‑ready tasks and managing daily operations per company policies.
• Assists in managing the client/owner relationship by meeting owners, conducting community tours, providing updates on performance, and responding to owner requests.

Physical Demands

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, crawl in confined areas.
• Work inside and outside in all weather conditions.
• Push, pull, lift, carry or manoeuvre weights up to 25 lbs independently and 50 lbs with assistance.
• Travel required for training, meetings, or support to other properties.
• Work flexible schedule including evenings, weekends, holidays.

The hourly range for this position is $22.00 – $24.00.

Additional Compensation

• Corporate Positions: base salary plus quarterly or annual bonus program based on performance.
• Onsite Property Positions: base salary plus weekly, monthly, or quarterly bonus programs.

Robust Benefits Offered

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; additional vacation with tenure.
• Onsite housing discount at Greystar‑managed communities (subject to availability).
• 6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Benefits for full‑time employees; for union and prevailing wage roles, compensation and benefits may vary per agreements.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales

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