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PDQ

System Administrator/Content Specialist

PDQ, Salt Lake City, Utah, United States, 84193

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About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top?tier global private equity firms. Core Values

Honesty, Ownership, Collaboration and Improvement Job Description

This is a hybrid role open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. As a Technical Brand Manager at PDQ, youll create, present, and review content that engages IT pros with practical insights, real?world relevance, and just the right amount of personality. Youll connect with the community across platforms like Reddit, LinkedIn, and Discord; develop audio/video content; host webinars; appear on our weekly webcast; speak at industry events and on podcasts; and create content that resonates with sysadmins and IT leaders. If youve been in the IT trenches or know how to speak the language you're a great candidate. Were looking for someone who can create sharp, useful content and isnt afraid to show up and be a voice in the IT community. This position reports into the Director of Marketing Communications. Every day is different in this role, so youll thrive if you enjoy collaborating and bouncing between responsibilities while planning for long?term success. In this role, you may spend your day: Being visible in the community

speak on webinars or panels, speak at industry events, post on social, reply to Reddit threads, and help make PDQ the brand people trust and remember Creating content that earns attention

from brand stories and thought leadership to high-performing SEO/AIO content and community-driven insights Creating content and engaging on a wide range of formats

LinkedIn posts, Reddit threads, videos, product explainers, podcasts, and more Managing social media channel(s) relevant to our audience

Reddit and LinkedIn specifically, but also Instagram, TikTok, etc. Interviewing IT pros and sysadmins

turn their stories, struggles, and quotes into content gold Managing Brand Ambassadors

turn IT pros' excitement about our brand into wide-reaching influence and authentic content Partnering across teams as an SME

work with product, SEO, content marketing, public relations, media team, and demand gen to bring campaigns to life Reviewing and upleveling content as an SME

be a sharp editor and sounding board for other writers and teams Staying plugged into our customers

run surveys, monitor community chatter, analyze internal feedback loops Tracking and sharing whats resonating

use analytics, comments, and engagement data to learn and adapt Keeping an eye on competitors

help us sharpen our edge with better positioning and clearer messaging

What youll be doing

An IT veteran

you lived the life of an IT professional or sysadmin, and you know their pain points A dreamer and a doer

you come up with great ideas, pressure test them with stakeholders and leaders, and then project manage them to completion A public-facing communicator

you're excited to post, speak, or record and you're authentic and comfortable doing it A strategic storyteller

you can translate technical topics into plain English, and you know how to bring voice, value, and vibe to any format A community wonk at heart

you get how to show up on Reddit without being salesy, how to build relationships on LinkedIn, and how to earn trust, not just attention Customer?obsessed

you want to deeply understand the humans behind the endpoints: what they care about, what frustrates them, what they joke about in Slack Bias toward action

you dont wait for perfect alignment to start making progress Collaborative to your core

you love bouncing ideas around, giving thoughtful feedback, and helping others make their work better too

Were looking for people who have

A minimum of 35+ years of content marketing, product marketing, or community building experience (ideally in B2B SaaS or tech) Previous and ongoing IT technical experience (knowledge of PDQ or RMM products is preferred, but not necessary) Comfort speaking on camera or in front of a crowd (especially if youve hosted a webinar or AMA) Experience writing for a technical audience IT, dev, or cybersecurity is a plus Ability to manage social media channels and fill content calendars for short posts, videos, and engagements A track record of writing high-quality content that performs and a few standout posts or campaigns youre proud of Experience growing a presence on LinkedIn, Reddit, or other social/community platforms (for yourself or a brand) Bachelors degree

PDQ Perks & Benefits

4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated)

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full?time roles do not qualify for sponsorship of employment visas such as the H?1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H?1B visa sponsorship within a few years of employment to retain eligibility for employment. #J-18808-Ljbffr