About Us
Twitch is the worlds biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
Were about community, inside and out. Youll find coworkers who are eager to team up, collaborate, and solve problems together. Were on a quest to empower live communities, so if this sounds good to you, see what were up to on LinkedIn and X, and discover the projects were solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
The Community UX team is responsible for the Twitch viewer and streamer experience across the product ecosystem, building and maintaining a cross?platform live streaming service that supports the growth and development of streamer-based communities. We are looking to add a Principal UX Designer, Personalization to our team. Working closely with our discovery, identity, and recommendations teams, this designer will be responsible for delivering the right content to the right user at the right timefrom onboarding to becoming an engaged member of the Twitch community. A Principal designer is expected to lead design at a program level, work with multiple senior cross?functional partners across orgs, represent work to executive leadership, mentor junior designers, and report directly to a Director of Design. Designers at Twitch are involved in development from project conception through execution and iteration. If you are a champion for designing for humans and creating playful and caring experiences for communities, you will flourish on this team.
You can work from Twitch's headquarters in San Francisco, CA; or from one of our US-based hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY.
You Will
- Lead design strategy for content personalization and user engagement initiatives
- Create designs and prototypes for presentation to executives and peers, and hand off to engineering partners
- Collaborate with a cross functional development team of product managers, ML engineers, engineers, designers, and content programming teams
- Work with our UX Research and Data Science teams to combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve your designs
- Learn from streamers and viewers about the ways they use our services and imagine the future of the service
- Help shape Twitch's design future by evolving our design systems and mentoring designers across the organization
You Have
- 7+ years of professional experience in user experience design
- Portfolio demonstrating experience with content personalization and discovery features (e.g. user identity/profiles, recommendations, feeds, search & browse)
- Experience creating interactive prototypes for mobile platforms
- Track record of successful collaboration with cross?functional teams
- Ability to clearly communicate complex concepts through storytelling and narrative techniques
Bonus Points
- Experience in video content, social media, or streaming platforms
- Experience as a content creator
- Workshop facilitation experience
- Formal education in Design, Human-Computer Interaction, or related field
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Job ID: TW8979
US Pay Per Year $147,600 $244,000 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
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