SDLC Strong Communication Skills Manager Job at COOLSOFT in Richmond

SDLC Strong Communication Skills Manager (Jobs in Richmond, VA)

Client: VDOT

Job Type: Contract (8 months) | Compensation: DOE

Start Date: 11/03/2025 | End Date: 06/30/2026 | Submission Deadline: 10/29/2025

Interview Requirements

• Both Web Cam and In Person Interview.
• Hybrid.
• Local candidates required due to onsite requirement.
• First round of interviews via Teams. Second round of interviews ON SITE. Please only submit candidates who can interview onsite, NO exceptions.
• This position requires onsite 2 days a week with 3 remote.
• Contractor will be responsible for purchasing parking through VDOTs Parking Management Office or procuring their own parking.

Responsibilities

• Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
• Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
• Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
• Responsible for building and maintaining relationships with assigned business partners.
• Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
• Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
• Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
• Managing escalations related to technology procurements, projects and service delivery requests.
• Identifying, championing, and communicating customer needs.
• Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
• Support continued compliance with VDOT and VITA policies, standards, and guidelines.

Qualifications

• Bachelors degree or six (6) years or more of related experience.
• Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements).
• Strong communication skills in writing, speaking and presenting with leadership of all levels.
• Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power.
• Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers.
• Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.
• Ability to connect strategy to execution; Strategic thinker.
• Experience in Product Line planning, development and management.
• Understanding of VDOTs Organization Structure to include Districts and Central Office.

Additional Information

Contract to be extended beyond 6/30/26, likely by 6-12+ months.

Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155686 while calling.

EOE Protected Veterans/Disability