Community Manager Job at Heatherwood in New York

Heatherwood — a leading developer of luxury residential communities in New York — is seeking a full‑time Community Manager to oversee property operations, driving resident satisfaction and healthy financial performance.

Base Pay Range

$75,000 – $115,000 per year

Additional Compensation

Annual Bonus

Company Overview

With over 75 years of experience, Heatherwood manages thousands of apartments across Brooklyn, Queens, and Long Island. Our portfolio focuses on luxury urban living, community wellness, and innovative design.

What We Offer

• A collaborative, forward‑thinking leadership team that values transparency and innovation
• A competitive compensation package, including comprehensive benefits designed to support your well‑being—both personally and professionally
• Eligible for an annual performance bonus of up to 20% of base salary

Responsibilities and Duties

• Create community sales goals and motivate and direct the leasing team to achieve those goals
• Execute sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals
• Manage the financial performance of the property
• Develop, implement, and monitor programs to maximize revenue, control expenses, and improve customer satisfaction within the community
• Implement and execute processes for leasing renewals, move‑ins, transfers, move‑outs, and resident satisfaction
• Plan and execute resident activities and events under our lifestyle programming
• Inspire the professional growth and development of all team members
• Collaborate and implement pricing strategies with the Leasing and Revenue Director

Qualifications

• At least 2 years of Residential Management Experience
• High school diploma or equivalency
• 2–3 years managing people in a customer‑service oriented environment
• Knowledge of Yardi is preferred
• Lease‑up experience is preferred

Education

• High school diploma or equivalency

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management, Sales, and Customer Service