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TEKsystems

TEKsystems is hiring: Content Moderator in Henderson

TEKsystems, Henderson, NV, United States, 89077

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Content Moderator (On‑site)

📍 Location: Las Vegas, Nevada, 89120

🏢 Workplace Type: On‑site

⏳ Placement Type: Contract to Hire (6 months)

đź’µ Pay Rate: $22.00/hr (up to $24.50/hr with a bachelor's degree)

🕒 Hours: 8:30 AM – 5:00 PM (flexibility preferred for future expansion to 7 AM – 7 PM or weekends)

About the Role

Seeking Content Moderators who thrive in tech‑driven environments. This is not a traditional call center – our team handles content moderation, fraud investigation, ticketing, and omni‑channel support using advanced AI tools.

You’ll be part of a collaborative, family‑oriented culture with strong career pathing into departments such as marketing, product, and leadership.

Key Responsibilities

  • Moderate user‑generated content to ensure compliance with community guidelines.
  • Investigate and report fraudulent activity using internal tools.
  • Respond to customer tickets via phone, chat, email, and ticketing systems.
  • Troubleshoot technical issues and identify root causes.
  • Escalate critical issues appropriately and document actions taken.
  • Interpret data and trends to recommend solutions.

Must‑Have Skills

  • 1+ year in customer service with experience in:
    • Content moderation
    • Fraud analysis & reporting
    • Ticket resolution
  • Experience using AI tools professionally.
  • Strong computer literacy and multitasking across systems.
  • Skills: admin, reception, troubleshoot, problem solve, technical support, fraud investigation, escalation, call center, customer support.

Interview Process

  • Review prep materials (links provided in application).
  • Online assessment (70% pass required).
  • Virtual interview with HR.
  • Panel interview with Ops leadership.
  • Offer.

Pay And Benefits

  • Pay range: $22.00 – $24.50/hr.
  • Medical, dental & vision.
  • Critical Illness, Accident, and Hospital.
  • 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available.
  • Life insurance (voluntary life & AD&D for employee and dependents).
  • Short and long‑term disability.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time off/leave (PTO, vacation, or sick leave).

Application Deadline

This position is anticipated to close on November 8, 2025.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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