Kent District Library is hiring: Assistant Branch Librarian (ABL) - 24 hrs./wk.

Assistant Branch Librarian (ABL) - 24 hrs./wk.

Grand Rapids, MI • $17.25-$24.00 • 3 months ago

Overview

Under the general direction of branch management, performs a variety of services in support of patron service. Specific duties will vary depending on location.

Responsibilities

• Serve the public by checking in/out library materials, collecting money for lost/damaged items, issuing new/replacement cards, registering new patrons, and processing name/address changes.
• Maintain collection: sort and shelve materials; empty book drop(s); shelf‑read; shift materials; clean, dust, and inspect for damage; discard and repair materials.
• Ensure circulation policies and procedures are followed and customer/material records are accurately entered into the library database.
• Sort, pack, unpack, and inspect materials received from or shipped to other libraries.
• Run reports and lists for item hold information and inter‑library loan requests; provide lists to others; route items appropriately; contact patrons or libraries as needed.
• Provide reference and information services; receive and answer questions regarding collections, services, and policies; interpret patron needs.
• Assist patrons in locating and requesting library materials; conduct reference interview services using ILS, print sources, KDL databases, and online tools.
• Facilitate access to KDL's digital collection by demonstrating and assisting with e‑reader devices and applications.
• Deliver directional information; refer advanced reference requests to Branch Librarians.
• Provide information about circulation policies, procedures, and issue resolution.
• Count, balance, and record monies received through the point of sale; forward reconciled funds and paperwork to Finance.
• Assist patrons and staff with library equipment and machines (e.g., copier, printer, online catalog, word processing). Perform routine maintenance and correct minor malfunctions (refill paper, toner, clear jams).
• Perform other clerical tasks upon request, including materials order entry, supply ordering, word processing, filing, checking in new periodicals, etc.
• Sort and distribute U.S. and inter‑office mail.
• Provide training and guidance to less experienced staff and may serve as a team leader on group assignments.
• Perform any other duties as assigned.

Qualifications & Physical Requirements

• High school diploma or GED required.
• Previous library or retail experience preferred.
• Basic clerical skills: computer and telephone proficiency.
• Knowledge of popular culture and various library genres.
• Basic mathematical skills for routine calculations.
• Working knowledge of KDL policies and procedures.
• Ability to work with general supervision and adhere to established policies.
• Interpersonal and communication skills for interacting with staff and customers politely.
• Bilingual (English/Spanish) preferred.
• Leadership and guidance skills for less experienced circulation staff.
• Visual acuity for retrieving materials from shelves or storage areas.
• Physical ability to push/pull fully loaded book carts, retrieve/place materials above shoulder or below knee level, and lift/carry bags up to 40 lb.
• Hearing ability to answer telephone and customer inquiries.
• Manual dexterity, visual acuity, and keyboarding/PC skills for accessing information.
• Ability to operate computer, cash register, fax, copier.
• Ability to travel between work locations and related places of business as needed.
• Generally work in a normal office environment with minimal discomfort from temperature, dust, or noise.
• Requires occasional travel between KDL locations; may include out‑of‑county travel for meetings and conferences.

Schedule & Compensation

• Monday: 11:45‑8:15
• Tuesday: 8:30‑5:00 (9:00‑12:30 when working weekend)
• Friday: 8:30‑5:00 / 9:45‑6:15 (Off when working weekend)
• Every Fourth Weekend: Saturday 8:45‑5:15, Sunday 12:45‑5:15
• Frequent sitting/standing in one position for extended periods.

Legal & Hiring Information

Kent District Library is committed to evidence‑based hiring practices, ensuring that pre‑employment assessments are scientifically validated and job‑related, supporting fairness, objectivity, and compliance with federal anti‑discrimination laws.

Additional Program Information

Kent District Library has received the 2024 National Medal for Museum and Library Service, the nation’s highest honor given for making significant and exceptional contributions to communities.

To learn more about working at Kent District Library, check out our video: Behind the Scenes @ KDL.