Account Manager - Jacksonville Radio Job at Cox Media Group in Jacksonville

Position Overview

We are looking for an Account Manager (AM) at our Jacksonville Radio station. Our AMs provide administrative support to the entire sales department. They work on special projects, set appointments, write correspondence, create presentations, compile data and research, and collaborate directly with clients and sales staff. Some tasks may involve sensitive or confidential information.

Our ideal candidate has experience in a support position within a sales environment and is comfortable with digital sales processes. They should be open to learning new software programs.

As this is a sales role, the candidate must enjoy working in a team-oriented environment and play an integral part in meeting departmental goals. This position may lead to future promotion to senior professional assistant or media consultant.

Essential Duties and Responsibilities

• Provide high-level internal and external customer service
• Work with Sales to provide customer-facing support, including billing issue resolution, inputting sales orders/revisions for traditional and digital sales, and pulling various sales reports as needed by sales management and MCs from Google Analytics, AdWords, DFP, and others
• Serve as Special Event coordinator
• Create proposals, presentations, and various sales collateral
• Become an expert with all internal systems: Wide Orbit, Miller Kaplan, Nielsen, DOT, XSM, and others
• Maintain keen attention to detail in organizing meetings and anticipating needs

Minimum Qualifications

• 2 years’ college education or equivalent high-level administrative experience required
• Excellent communication skills with attention to detail, accuracy, and follow-up required
• Excellent written correspondence, document presentation, and proposal creation skills using Microsoft Word, Excel, PowerPoint, Photoshop/Illustrator, or similar tools
• Experience communicating directly and confidently with clients
• Ability to maintain confidentiality
• Must be fluent or have the talent to become fluent in sales technology assets (e.g., Scarborough, Tapscan, Nielsen, Topline)
• Ability to prioritize and complete tasks under pressure and meet deadlines

About Cox Media Group

CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit www.coxmediagroup.com.

CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.

At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core values – Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility – propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.

If you are currently a CMG employee, please log into THRIVE to access our internal career center.

CMG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by applicable law.