Video Teleconferencing (VTC) and Mobile Device Support Technician Job at Ares En

Video Teleconferencing (VTC) and Mobile Device Support Technician

As the VTC and Mobile Device Technician, you will provide audio, video teleconferencing, and mobile device support to HQ personnel at COMNAVSURFLANT, Naval Station, Norfolk, VA.

Key Responsibilities

• Provide computer resource and technical services pertaining to maintenance and modernization support of Flag Officer and Staff VTC systems in support of CNSL HQ located in Norfolk, VA and their ashore commands.
• Provide configuration and end user support for government mobile devices.
• Ensure VTC systems are operational daily while ensuring the command is aware of any outages and scheduled maintenance.
• Schedule VTC resources, and initiate video conferences.

Requirements

• Possess five (5) years of experience working with Cisco VTC systems, Active Directory databases, and Microsoft Office 365.
• Education: Bachelor’s degree in Information Technology, Information Systems, or a related field is required, though equivalent work experience may be considered.
• Clearance: Active Secret Clearance is required.

Preferred Qualifications

• Audio Visual, Video Teleconferencing, and Mobile Device Management experience.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

IT Services and IT Consulting