State of Pennsylvania
State of Pennsylvania is hiring: Emergency Medical services Communication Operat
State of Pennsylvania, New Castle, PA, US
The Pennsylvania State Police (PSP) is currently seeking professional and composed individuals to serve as Police Communications Operators (PCOs) for our Troop D team. As a Police Communications Operator, you will be responsible for managing the flow of critical information that supports our law enforcement officers. If you are driven by a desire to help others and seek a career of service, apply now and join our dedicated team!
As a Police Communications Operator, our team will rely on you to establish and maintain incident information in electronic record management systems and effectively communicate with Troopers and other PCOs regarding active incidents or concerns. Then you will contact municipal police, fire, ambulance, towing, PennDOT, or other responders to provide incident details and request assistance and response. Your duties will also include utilizing a variety of law enforcement database resources to access, research, and maintain records. If you are looking for a challenging, rewarding career and possess excellent communication skills, PSP would like to talk to you!
Full-time employment, 40 hours per week
* Rotating shifts, including weekends and holidays
* Telework: You will not have the option to telework in this position.
* You will receive further communication regarding this position via email. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
* Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; Two years of experience using computer systems for entering, updating, and retrieving information; An equivalent combination of experience and training.
You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
* You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
* You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Legal Requirements:
* Prior to placement in this job title, the selected candidate regardless of their current job, must submit a report of medications for screening by the State Police Medical Officer.
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. Learn more about our Total Rewards by watching this short video!
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
S. holidays, as well as flexible work schedules and work-from-home opportunities.*
How many years of full-time experience using two-way radio, multi-line telephone, or computer aided dispatch systems do you possess?
* If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
How many years of full-time experience using computer systems for entering, updating, and retrieving information do you possess?
* If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
* If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
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