UX Designer Job at LanceSoft Inc in San Bruno

Overview

Title: UX Designer, Participant Programs & Engagement
Location: San Bruno, CA
Onsite requirement: 3x/week, Tues/Weds/Thurs

As part of the Participant UX team, this role will work on engagement & program design behind Client’s health programs and research studies, designing user experiences that encourage participation and long-term motivation on Client Me. We are looking for a candidate who excels at systems-level thinking and service design, and who can collaborate across different teams to deliver easy-to-understand and motivating experiences grounded in behavioral science and engagement tactics.

Responsibilities

• Design user-centered services and experiences that drive engagement, growth, and behavior change for participants in Client's consumer health programs and research studies.
• Develop service blueprints, user flows, and prototypes to communicate and test design solutions.
• Collaborate with a cross-functional team of designers, researchers, product managers, engineers, and clinical specialists to bring your designs to life.
• Evaluate the effectiveness of your designs and iterate on them based on participant feedback.

Qualifications

Minimum Qualifications

• An outstanding portfolio of thoughtfully designed products, demonstrating work across the end-to-end design process, from developing strong conceptual foundations to refining the smallest details with clear rationale.
• Bachelor's degree in UX Design, HCI, Interaction Design, or related field with 2+ years of professional UX Design experience in enterprise software, consumer products, medical devices or other relevant areas.
• Excellent interpersonal, communication, and collaboration skills, with proven success working and aligning with cross-functional stakeholders such as product managers, researchers, and software engineers.
• Familiarity with Figma as well as the technical intricacies of designing accessible, responsive web applications.

Preferred Qualifications

• Past work focuses on Consumer products, Healthcare, Medical services, or other relevant areas.
• Expertise or previous experience in service design, behavioral science, healthcare program design, clinical research studies, or related fields.
• Proven track record in bringing projects to launch into a commercial market.