RedCircle is hiring: Account Manager - Podcasters in Los Angeles

Join to apply for the Account Manager – Podcasters role at RedCircle.

Location: Los Angeles, CA or Boston, MA (Hybrid/In‑Person). This role is based in Los Angeles or Boston with a hybrid schedule (2‑3 days per week in the office).

RedCircle is a podcast monetization platform, offering an automated advertising solution that enables advertisers to buy media across hundreds of shows with a few clicks and provides podcasters with revenue and streamlined ad management.

We’re looking for a Podcast Account Manager to focus on podcaster support, onboarding, and long‑term success. You’ll be the primary point of contact for creators, ensuring smooth onboarding, up‑to‑date information, and effective campaign execution.

Core Responsibilities

• Guide new podcasters through onboarding, including account setup, billing connection, and introduction to RedCircle tools.
• Conduct regular platform audits to ensure show eligibility and keep creator information up to date.
• Respond promptly to podcaster support needs, ensuring high satisfaction and retention.
• Schedule calls with creators to address delivery, inventory, or technical issues.
• Manage the podcast application process and review new submissions for quality and eligibility.
• Proactively outreach to creators as requested by sales or account management.
• Send initial welcome communications with resources, FAQs, and next steps.
• Check campaign performance, fill rates, and maintain platform alignment during routine check‑ins.
• Collaborate cross‑functionally to troubleshoot issues and improve the podcaster experience.
• Assist with the annual NPS survey to gather feedback and identify improvement opportunities.

Who You Are

• 3–5 years of experience as an account manager, customer success, or client‑facing role, ideally in digital media, podcasting, or advertising.
• Highly organized with exceptional attention to detail and the ability to manage multiple accounts.
• Strong communication skills via email, phone, and video, and able to build rapport quickly.
• Proactive, thrives in a fast‑paced environment, and solves problems efficiently.
• Comfortable with technical tools and data, interpreting and explaining campaign performance metrics.
• Resides in Los Angeles or Boston (or willing to relocate) and can work 2‑3 days per week in‑office.

RedCircle is everything a podcaster needs to run their business. With analytics, growth, payments, and advertising tools, RedCircle serves as the command center for creators while also enabling brands to scale campaigns across thousands of podcasts.

RedCircle is an equal opportunity employer.

Salary range: $65,000 – $130,000, commensurate with experience.