Ushur is hiring: Senior Software Engineer (UI) in Santa Clara

Overview

Ushur delivers the world’s first Intelligent Customer Experience Automation platform built specifically for regulated industries. Purpose-built for delivering ideal self-service, Ushur infuses intelligence into digital experiences for the most delightful and impactful customer engagements. Equipped with guardrails and compliance-ready infrastructure, Ushur powers vertical AI Agents for healthcare, financial services and insurance use cases. Designed for rapid code-less deployment with flexible, advanced capabilities for IT and business teams, enterprises can transform customer and employee journeys at scale in the fastest time to value.

About the Role

We are looking for a Senior Software Engineer to join our Engineering team. In this role, you will design and develop modern, responsive user interfaces using React and TypeScript, while also contributing to backend services built with Node.js, Java, and Python. You’ll collaborate closely with product managers, designers, and backend engineers to deliver high-quality, performant applications that provide seamless user experiences. Your work will be essential in advancing Ushur’s mission to transform enterprise communication through automation and intelligent digital experiences. This role will report to the VP of Engineering.

Employees located within approximately 25 miles of our HQ in Santa Clara, CA are required to work in the office at least three days per week. Specific hybrid expectations will be determined and communicated by your manager.

What You\'ll Do

• Design, develop, and maintain rich, interactive and responsive user interfaces using React and TypeScript.
• Collaborate with product managers, UX designers, and backend engineers to translate requirements into scalable, high-quality features.
• Contribute to backend development using Node.js, Java, and Python for building APIs and microservices.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum performance and scalability.
• Drive best practices in software design, coding standards, testing, and maintainability.
• Participate in architectural discussions, design reviews, and code reviews to ensure high standards across the engineering organization.
• Troubleshoot, debug, and resolve complex technical issues across the stack.
• Leverage AI and machine learning technologies to enhance user experiences and build intelligent product features.
• Collaborate with data science and AI teams to integrate AI-driven capabilities into the platform.
• Mentor junior engineers and foster a culture of technical excellence, innovation, and collaboration.
• Stay current with emerging technologies—including advances in AI development frameworks and tools—to continuously improve development processes and product quality.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
• 5+ years of professional software engineering experience, with a focus on front-end development
• Strong proficiency in React and TypeScript, including component-based architecture, state management, and performance optimization
• Deep understanding of modern HTML5, CSS3, and responsive design principles, with hands-on experience using frameworks such as TailwindCSS, SASS, or Styled Components
• Solid experience with backend technologies such as Node.js, Java, and Python
• Proven experience designing and consuming RESTful APIs and integrating with cloud-based microservices
• Strong understanding of software design principles, testing methodologies, and version control (Git)
• Experience collaborating with product and design teams using UX tools such as Figma, and translating design prototypes into functional, accessible, and responsive interfaces
• Excellent problem-solving skills, attention to detail, and ability to work collaboratively across teams

Preferred:

• Hands-on experience with AI-driven development
• Experience with cloud platforms (AWS, GCP) and containerization (Docker, Kubernetes)
• Understanding of modern CI/CD pipelines and DevOps practices
• Experience in Agile/Scrum development environments

The pay range for this position is $140,000- $170,000 plus bonus and equity. However, base pay offered may vary depending on skills, experience, job-related knowledge and location.

AI-First Mindset & Enablement

As an AI-first company, Ushur encourages all team members—across every function—to embrace the opportunities AI brings to our work and our customers. We’re building a culture where continuously deepening our understanding of AI technologies and their practical applications is part of how we grow and deliver value.

Team members are expected to leverage AI tools to enhance productivity, collaboration, and customer outcomes—and to support the adoption of Ushur’s AI-powered capabilities wherever they can drive impact. The ideal candidate is curious, adaptable, and proactive in exploring how AI can transform the way we work.

Why Join Us?

Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.

Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.

Rest and Recharge. Take advantage of unlimited PTO, paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.

Comprehensive Health Benefits. We’ve got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.

Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company’s success and growth.

Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.

Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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