Harris Teeter
Overview
This is a part time position. Summary
Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. This requires a defined level of product knowledge, floral care and handling skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop. Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage. Customers are among Harris Teeter’s most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers. Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. Responsibilities
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned. Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say “yes” to a customer’s request, bring in department management or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for. Reflect an appropriate business image to customers and visitors. Dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When absent or late, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time. Confer with client regarding price and type of arrangement desired. Plan arrangement according to client requirements and costs; select flora and foliage necessary for arrangement. Trim material and arrange bouquets, sprays, wreaths, dish gardens, terrariums, and other items. Decorate buildings, halls, churches, or other facilities where events are planned. Pack and wrap completed arrangements. Estimate costs and prices for arrangements. Conduct classes or demonstrations. Unload product from truck and place in coolers according to Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Operate all necessary equipment to effectively prepare and portion products according to standards and/or customer’s specification. Wrap and price products; weigh, date, wrap, and package according to standards. Sell Only Fresh Products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Ensure that all floral products are properly refrigerated and that temperatures are checked according to standards. Keep shelves stocked and product properly displayed to maximize sales and minimize shrink; work backstock regularly; process close-dated and damaged product according to standards. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Keep the stores clean and sanitize prep rooms and coolers; maintain clean counters and food contact surfaces; keep floors clean and displays neat. Communicate in English with customers and fellow associates regarding requests, promotions, and essential products; assist customers to locate products. Be knowledgeable of and perform fixed activities when business is light (e.g., sweeping, cleaning, blocking, straightening). Answer telephones professionally and provide requested information; respond to hold notifications in a timely manner. Understand the overall Floral Department operation. Complete paperwork accurately and maintain proper records. Assist in inventory and price change processes. Follow all safety regulations and help keep the store free of dangerous situations. Inform management of accidents or safety hazards and record them. Ensure chemicals are handled, mixed, and applied according to directions and the Hazard Communication Program Manual. Adapt to various situations and shift priorities. Be flexible and able to perform multiple tasks; balance direction with initiative. Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates; be a team player and support management decisions. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age. Personal Skills. Exceptional interpersonal skills. Willingness to participate in required training and to work with the team to increase customer satisfaction and sales. Education and/or Experience. High school diploma or GED; or 1-3 months related experience or training; or equivalent combination of education and experience. Language Skills. Ability to read, understand, and communicate in English; ability to write simple English. Mathematical Skills. Ability to add and subtract two-digit numbers and use units of American money and weight measurement. Reasoning Ability. Ability to apply common sense and handle basic instructions and problems. CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company training including new hire orientation, food sanitation, customer service, safety, and product knowledge. Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Repetition; weights and lifting up to 50 lbs with team lifting as needed per safety guidelines; standing, walking, frequent hand use, reaching, speaking, and other activities described below. Specific vision abilities required include close vision, color, and depth perception. Work Environment. The work environment may include a cool environment, wet and/or humid conditions, moving parts, fumes or airborne particles, and exposure to extreme cold; noise level is usually moderate. Competencies
To perform the job successfully, the following competencies are required: Adaptability, Attendance/Punctuality, Customer Service, Dependability, Diversity, Ethics, Initiative, Innovation, Interpersonal Skills, Judgement, Motivation, Oral and Written Communication, Organizational Support, Planning/Organizing, Problem Solving, Professionalism, Quality, Quantity, Safety and Security, Teamwork, Technical Skills. Additional Information
Posting Date: Oct 30, 2025 Compensation Pay Transparency: Harris Teeter reasonably expects to pay between $14.85/hour and $23.25/hour for this role as a newly hired associate. Pay may depend on previous experience and skill sets of the applicant.
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This is a part time position. Summary
Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. This requires a defined level of product knowledge, floral care and handling skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop. Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage. Customers are among Harris Teeter’s most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers. Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. Responsibilities
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned. Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say “yes” to a customer’s request, bring in department management or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for. Reflect an appropriate business image to customers and visitors. Dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When absent or late, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time. Confer with client regarding price and type of arrangement desired. Plan arrangement according to client requirements and costs; select flora and foliage necessary for arrangement. Trim material and arrange bouquets, sprays, wreaths, dish gardens, terrariums, and other items. Decorate buildings, halls, churches, or other facilities where events are planned. Pack and wrap completed arrangements. Estimate costs and prices for arrangements. Conduct classes or demonstrations. Unload product from truck and place in coolers according to Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Operate all necessary equipment to effectively prepare and portion products according to standards and/or customer’s specification. Wrap and price products; weigh, date, wrap, and package according to standards. Sell Only Fresh Products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Ensure that all floral products are properly refrigerated and that temperatures are checked according to standards. Keep shelves stocked and product properly displayed to maximize sales and minimize shrink; work backstock regularly; process close-dated and damaged product according to standards. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Keep the stores clean and sanitize prep rooms and coolers; maintain clean counters and food contact surfaces; keep floors clean and displays neat. Communicate in English with customers and fellow associates regarding requests, promotions, and essential products; assist customers to locate products. Be knowledgeable of and perform fixed activities when business is light (e.g., sweeping, cleaning, blocking, straightening). Answer telephones professionally and provide requested information; respond to hold notifications in a timely manner. Understand the overall Floral Department operation. Complete paperwork accurately and maintain proper records. Assist in inventory and price change processes. Follow all safety regulations and help keep the store free of dangerous situations. Inform management of accidents or safety hazards and record them. Ensure chemicals are handled, mixed, and applied according to directions and the Hazard Communication Program Manual. Adapt to various situations and shift priorities. Be flexible and able to perform multiple tasks; balance direction with initiative. Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates; be a team player and support management decisions. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age. Personal Skills. Exceptional interpersonal skills. Willingness to participate in required training and to work with the team to increase customer satisfaction and sales. Education and/or Experience. High school diploma or GED; or 1-3 months related experience or training; or equivalent combination of education and experience. Language Skills. Ability to read, understand, and communicate in English; ability to write simple English. Mathematical Skills. Ability to add and subtract two-digit numbers and use units of American money and weight measurement. Reasoning Ability. Ability to apply common sense and handle basic instructions and problems. CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company training including new hire orientation, food sanitation, customer service, safety, and product knowledge. Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Repetition; weights and lifting up to 50 lbs with team lifting as needed per safety guidelines; standing, walking, frequent hand use, reaching, speaking, and other activities described below. Specific vision abilities required include close vision, color, and depth perception. Work Environment. The work environment may include a cool environment, wet and/or humid conditions, moving parts, fumes or airborne particles, and exposure to extreme cold; noise level is usually moderate. Competencies
To perform the job successfully, the following competencies are required: Adaptability, Attendance/Punctuality, Customer Service, Dependability, Diversity, Ethics, Initiative, Innovation, Interpersonal Skills, Judgement, Motivation, Oral and Written Communication, Organizational Support, Planning/Organizing, Problem Solving, Professionalism, Quality, Quantity, Safety and Security, Teamwork, Technical Skills. Additional Information
Posting Date: Oct 30, 2025 Compensation Pay Transparency: Harris Teeter reasonably expects to pay between $14.85/hour and $23.25/hour for this role as a newly hired associate. Pay may depend on previous experience and skill sets of the applicant.
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