Cirrus
Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft.
For additional information, visit cirrusaircraft.com .
Benefits include a competitive package, flight club opportunities, professional development, career progression, employee and family events, activity clubs and community events.
Job Summary
The Cirrus Field Service Training team is seeking a highly motivated, creative, and detail-oriented Technical Instructor & Content Developer. As a member of the Maintenance Training Team, the Instructor/content developer will be a part of the overall goal of the department’s mission to provide a world-class aircraft maintenance training experience for the Cirrus Aircraft Authorized Service Center (ASC) Network, Factory Service Center (FSC) Network, and various independent Aircraft Maintenance Technicians (AMTs) worldwide. The role will help manage and grow our global training curriculum for the Cirrus SR-series and SF-series aircraft, including advanced avionics platforms and their integration to mechanical systems, structures, return to service practice and troubleshooting.
Duties and Responsibilities
As an Instructor and Developer, you are part of the Cirrus Field Support team which helps our ASCs and independent technicians support and maintain Cirrus Aircrafts global fleet. You will collaborate with a cross-functional group of specialists to support our global network of maintenance partners, specializing in curriculum design, development, and delivery for SR and SF series of Cirrus aircraft, and serving as a subject matter expert for all training content creation.
Attendance must be regular, reliable, and predictable.
Travel requirements estimated at 25%, including international travel.
Company vehicle driving requirements estimated at 10%; must have a valid driver’s license and acceptable driving record.
Training methods include Live in-person training, Computer-based Training (CBT), Live Webinar/Virtual Events, and Training videos.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Associate and/or bachelor’s degree and/or equivalent education (military training, advanced OEM certificated training) preferred.
Current A & P license and/or 14 CFR Part 65 Airman Certificate preferred.
Minimum 5 years aircraft maintenance experience, based on maintenance, troubleshooting and repair of the SR2X and SF50 series aircraft. Avionics experience preferred.
Current US passport or ability to obtain one for international travel.
Demonstrated Proficiencies/Skills/Abilities
Proven ability to drive amazing learning experiences and results through implementation of accepted teaching methods.
Highly skilled at identifying training needs, then inventing creative training solutions to meet those needs.
Strong written and verbal skills, with the ability to write clear and accurate technical documents describing processes and standards.
Proven ability in developing and managing training curriculum, preferred.
Competencies
Drives Results: Consistently achieves results, even under tough circumstances.
Ensures Accountability: Holds self and others accountable to meet commitments.
Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Ensures Exceptional Customer Service
Energizes the Cirrus Service Essentials.
Strives to improve service performance.
Anticipates guests' needs and responds promptly.
Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Benefits
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 120 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Equal Employment Opportunity Statement
Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Location
Knoxville, Tennessee. This opportunity is located in Knoxville, the hub of our customer experience activities.
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