Jobs via Dice is hiring: Audio Video Engineer in Plano

Join to apply for the Audio Video Engineer role at Jobs via Dice. This is a 12+ Month Contract opportunity with potential for long‑term placement, located in Plano, TX (Onsite). The client, Pyramid Consulting, Inc., is currently hiring a talented Audio Video Engineer.

Job ID: 25-90940
Pay Range: $60 - $65 per hour
Benefits: health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on location)

Key Responsibilities

• Deep technical mastery of hardware, firmware, and programming environments for Poly, Cisco, Logitech, Crestron, Biamp, and Q‑SYS configuration, control code debugging, and API integration.
• Expertise in platform‑specific deployment, configuration, and troubleshooting for Microsoft Teams Rooms, Zoom Rooms, and Cisco WebEx.
• Serve as the subject‑matter expert for the full vulnerability management lifecycle for UC systems, including UC Room software, Crestron, Q‑SYS, DSPs, MTR, and Zoom Room devices.

Key Requirements & Technology Experience

• 3‑5 years of Tier 3 support for complex, integrated AV/UC systems.
• Expert knowledge of major UC applications and endpoints: Microsoft Teams Rooms, WebEx, Zoom Rooms, including Windows/Android OS and application logs.
• Experience configuring and managing Windows and Android‑based UC rooms and standard video‑conferencing hardware (Poly, Cisco, Logitech).
• Networking fundamentals: IP networking, QoS, VLANs, and security protocols.
• Systematic problem‑solving: translate security report findings into clear remediation plans.
• Security‑first mindset and proactive approach to platform design and operational maintenance.
• Automated scripting to eliminate manual effort.
• Cross‑functional collaboration with IT Security, Network Engineering, and UC Operations teams.

Senior level: Mid‑Senior level
Employment type: Full‑time
Job function: Design, Art/Creative, and Information Technology
Industry: Software Development

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.