Avanath Capital Management, LLC is hiring: Assistant Community Manager in Upper

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Overview

Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role

This role is responsible for assisting in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing the community and associates in the Community Manager’s absence. The incumbent must possess a high degree of professionalism and positive engagement for our residents and the workforce.

Essential Qualities

• An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships.
• An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns.
• An Approach that is positive and Professional – Consistently demonstrate an approach of active listening.

Qualifications

• 2+ years’ experience as an Assistant Community Manager.
• LIHTC/Tax Credit Program Knowledge required.
• Excellent communication skills and an unmatched dedication to customer service.
• Solid track record of bookkeeping and rent collection.
• Thorough understanding of landlord/tenant law.
• Strong Understanding of Fair Housing Laws.
• Superior interpersonal skills: ability to get along with diverse personalities; tactful; mature, flexible.
• Resourceful and organized.
• Solid computer knowledge: Windows (Word, Excel), internet and e‑mail.
• Working knowledge of Yardi Voyager Property Management software.

Key Accountabilities

• Resident Relations and Customer Service.
• Manages and promotes resident satisfaction and retention.
• Functions as a resource center for residents.
• Organizes and executes resident appreciation and retention events.
• Maintains a secured confidential file for each resident.
• Answers phones, greets walk‑ins and foot traffic.
• Assists with leasing job duties, including touring prospective residents.
• Handles all the monies of the property: collects, posts, and deposits rents/security deposits and other income.
• Reviews resident files and ledger records to determine unpaid/late fees and enforces lease agreements.
• Assists with Monthly Projection Reporting, inspects vacancies, makes‑ready apartments and models.
• Meets regularly with Community Manager and Regional Manager to discuss community performance.
• Other duties as assigned.
• Maintains a service‑oriented environment by always exhibiting a professional appearance and attitude.
• Oversees property operations and staff in Community Manager’s absence.
• Supports Leasing Consultants.
• Manages compliance file maintenance.
• Conducts business in accordance with company policies and procedures, Fair Housing, ADA and other laws.
• Follows eviction procedures and represents the property as required.

Physical Demands & Working Conditions

• Essential staff: report to work and adhere to safety and business protocols.
• Frequent sitting and walking.
• Repetitive use of computer, keyboard, mouse, and phone.
• Reading, comprehending, writing, performing calculations, communicating verbally.
• May work in an elevated site, may walk on uneven ground.
• Occasional squatting, bending, twisting, pushing, pulling.

How Avanath Supports You

We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

• Culture Built on Purpose: Integrity, Caring, Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth opportunities: promotion from within.
• Development: commitment to learning through online training, classes and coaching.

Diversity & Inclusion

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (DEI) are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard‑working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation and our achievements. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. Our organization’s diversity initiatives include—in short—that we have recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces respectful communication and cooperation, teamwork and employee participation, flexible work schedules, and more.

Compensation Range

$22 — $24 USD

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Marketing and Sales