Patient Reach Marketer/Patient & Advocacy Marketing Job at Össur in Orlando

Patient Reach Marketer/Patient & Advocacy Marketing – Össur

Join to apply for the Patient Reach Marketer/Patient & Advocacy Marketing role at Össur.

About Össur – Össur is a global leader that helps people live a life without limitations. Its business focuses on improving people’s mobility through the delivery of innovative technologies in the fields of Bracing & Supports, Prosthetics, and Compression Therapy. Össur is a trusted, extensively researched brand committed to science and innovation.

Position Summary – Össur seeks a highly motivated and empathetic Patient Reach Marketer to join our Chronic Solutions (Americas) marketing team. This role will foster strong relationships with patients and key external partners, support regional Go-To-Market execution, and develop and implement Direct to Patient (DTP) marketing plans. The ideal candidate possesses excellent communication skills, strong organizational ability, a team-oriented mindset, and a passion for improving lives. This position reports to the Director of Marketing for Chronic Solutions (Americas). Location: Orlando, Florida, United States.

Responsibilities

• Consumer Lead Follow-Up: Respond promptly and professionally to all consumer inquiries and leads generated through various channels (website, social media, events, referrals). Qualify leads and provide accurate information about Össur products and solutions, guiding consumers to appropriate resources or sales channels. Maintain detailed records in CRM and collaborate with sales and marketing teams.
• Patient Advocacy Group (PAG) Management: Serve as the primary point of contact for relevant PAGs in the US market, build advocacy and stakeholder engagement supporting Go-to-Market initiatives, coordinate participation in PAG events, and share Össur resources with PAG members.
• Ambassador Management: Localize global efforts, execute the Össur Family tactics for Prosthetics Americas, manage ambassador and influencer programs, coordinate training, optimize communications, and engage with amputee community leaders. Represent Össur to patient advocates, manage ROI budgets, and support cross-functional launch execution.
• Assist the Americas Product Marketing Management team with market intelligence, lifecycle support, and cross-functional launch execution.

Qualifications

• Bachelor’s degree in Marketing, Communications, Healthcare Administration, or a related field.
• 4–6+ years of experience in customer service, community relations, advocacy, or similar roles, preferably within healthcare or medical device industry.
• B2C/B2B marketing experience.
• Exceptional written and verbal communication skills with proven rapport-building ability.
• Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Experience working with internal and external partners; advanced capabilities in teaming with marketing creative and product marketing teams.
• Empathy and genuine desire to support individuals facing mobility challenges.
• Ability to travel occasionally for events or meetings (approximately 10–20%).

Preferred Qualifications

• Experience working with patient advocacy groups or non‑profit organizations.
• Familiarity with the orthopedic MedTech or prosthetics industry.
• Experience in social media community management.

The US base salary range for this full‑time position is $80,668 – $108,908, plus bonus and benefits. Salary is determined by role, level, location, and individual qualifications. The compensation details listed reflect base salary only and do not include bonus, equity, or benefits.

Benefits We Offer

• Referral bonuses
• Paid sick and vacation time
• Flexible work environment for work/life balance
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Wellness program – save up to 30% on medical premiums
• Company paid life insurance
• Short‑ and long‑term disability insurance
• Accidental and critical illness insurance
• 10 paid holidays
• Give Back Program – paid time off to volunteer
• Tuition reimbursement
• Annual performance reviews
• And much more…

Össur is a leading global provider of prosthetics and bracing and support solutions.

Embla Medical is an equal opportunity employer; we make employment decisions on the basis of merit. We prohibit all discrimination under applicable law.

Important warning: Beware of fraudulent recruiters impersonating our company. Please be cautious when asked for any sensitive personal information. We will never ask for payment during the recruitment process. Refer to our official website for verification.