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Last Crumb

Social Media & Influencer Manager

Last Crumb, New York, New York, us, 10261

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Position Title:

Social Media & Influencer Manager

Reports To:

Head of Business Operations

Position Type:

Full-Time, Exempt

Compensation:

$70,000

Benefits:

Medical, Dental, Vision, Life, Generous (4-Weeks) PTO, Accrued Sick-Time

Location:

Brooklyn, NY, Full-Time In-Office

About Last Crumb We are not a cookie company. We are a brand that is on a journey to create the most luxurious cookie experience in the world. Handcrafted originally in LA, now baking fresh in New York, and boxed like a designer watch — this is the gold standard of indulgence. Our proprietary recipes are unique to each flavor and created over a three-day process, using only the finest ingredients on the market, and crafted with the dedication of a Michelin Star kitchen. Aka, the best damn cookies you’ve ever had. Our mission? To destroy mediocrity, one over‑the‑top cookie at a time.

Position Summary The Social Media & Influencer Manager is the bold voice and creative engine behind Last Crumb’s online presence. This role brings our drops, collaborations, and chaotic charm to life across every platform—translating the brand’s unhinged personality into scroll‑stopping content. You’ll lead social strategy, produce original photo and video, manage influencer relationships, and ensure every post, partnership, and campaign feels unmistakably Last Crumb. Equal parts storyteller, strategist, and hype‑person, this role turns cookies into culture and keeps the world talking about what we’ll do next.

Key Responsibilities Social Strategy & Content

Build and maintain a multi‑platform social media strategy (Instagram, TikTok, Threads, Twitter/X, LinkedIn, YouTube, Broadcast Channel).

Maintain a dynamic content calendar tied to product drops, collabs, and brand moments.

Lead ideation for content pillars, brand tone, and social campaigns.

Produce and publish content including:

3–4 TikTok & Instagram posts per week

Daily Instagram Stories and Broadcast Channel content

Weekly posts on Threads, LinkedIn, and Twitter/X

Capture and edit original photo and video at activations, test kitchen sessions, and other brand‑relevant events.

Recut and repurpose at least two pieces of UGC or legacy content per week in platform‑native formats.

Influencer & Creator Management

Identify and vet culturally relevant influencers and creators aligned with Last Crumb’s bold, elevated brand.

Cultivate and manage influencer relationships; maintain a strong pipeline of partners.

Oversee all gifting logistics—outreach, address collection, shipping coordination, and delivery confirmation.

Track influencer activity to ensure content is timely, properly tagged, and on‑brand.

Develop creative influencer collabs that drive buzz (taste tests, lo‑fi stunts, UGC series).

Align influencer outreach with social launches, campaigns, and tentpole brand moments.

Community & Engagement

Partner with the Community Manager to ensure timely, on‑brand responses to DMs, comments, and tags.

Repost UGC and customer content weekly; spotlight superfans and amplify community voices.

Engage daily with followers through comments, DMs, polls, and replies to foster brand affinity.

Suggest and experiment with growth hacks and emerging trends to expand reach and relevance.

General Marketing Campaign & Brand Support

Identify the content needs in the marketing calendar and ensure assets are ready for every new launch.

Assist in planning and executing campaigns for product drops, collaborations, and seasonal content.

Work cross‑functionally to ensure influencer and social engagement supports broader marketing goals.

Analytics & Reporting

Deliver monthly performance reports including:

Top‑performing content

Platform‑specific engagement trends

Influencer post performance and ROI

Strategic recommendations for content optimization

Qualifications

Undergraduate degree in marketing or similar field

3+ years experience in similar role

Proven ability to create and edit engaging photo and video content for multiple platforms

Strong copywriting skills with a bold, witty voice that fits Last Crumb’s “never boring” brand

Experience identifying, negotiating, and managing influencer relationships

Strong project management and organizational skills; comfortable juggling multiple deadlines

Proficiency with social scheduling and analytics tools

Flexible, collaborative, and comfortable in a fast‑paced, creative environment

Core Competencies

Start‑up, scrappy, no job too small mindset

Team‑oriented and dependable with a strong work ethic

Adaptable, detail‑oriented, and able to thrive in a dynamic environment

Commitment to delivering high‑quality service and product presentation

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