Jobs via Dice
Technical Documentation Writer
The Client Service Content Development team is looking for a talented technical writer to create clear, concise, and accurate hardware repair procedures and related documentation. This work will help technicians understand workflows, train them for their job‑related tasks, and support them in their role.
Job Summary Develop and maintain technical documentation and procedural video scripts for hardware repairs. Provide content strategy, editorial oversight, and data analytics to ensure high‑quality, accessible training materials.
Responsibilities Technical writing for procedural video scripts, content strategy, content editorial, and data analytics.
Key Qualifications
Excellent communication, collaboration, and organizational skills.
Ability to research technical topics and convey technical information to readers of varying skill and experience.
Experience writing step‑by‑step hardware procedures.
Experience writing content proposals based on data‑driven decisions.
Ability to balance multiple tasks for several projects at the same time, often on short timelines.
Experience with style guides (global and accessible writing is a plus).
Experience with content management systems, digital asset management, word processing, and spreadsheet applications.
Trustworthiness; often information is confidential.
Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required.
Benefits Benefits details are available upon request.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E‑Verify). (Posting required by OCGA 13/10‑91.).
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Job Summary Develop and maintain technical documentation and procedural video scripts for hardware repairs. Provide content strategy, editorial oversight, and data analytics to ensure high‑quality, accessible training materials.
Responsibilities Technical writing for procedural video scripts, content strategy, content editorial, and data analytics.
Key Qualifications
Excellent communication, collaboration, and organizational skills.
Ability to research technical topics and convey technical information to readers of varying skill and experience.
Experience writing step‑by‑step hardware procedures.
Experience writing content proposals based on data‑driven decisions.
Ability to balance multiple tasks for several projects at the same time, often on short timelines.
Experience with style guides (global and accessible writing is a plus).
Experience with content management systems, digital asset management, word processing, and spreadsheet applications.
Trustworthiness; often information is confidential.
Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required.
Benefits Benefits details are available upon request.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E‑Verify). (Posting required by OCGA 13/10‑91.).
#J-18808-Ljbffr