UX Researcher II Job at North Carolina Staffing in Raleigh

UX Research

As a UX Research, you will manage people who help teams to understand user behaviors, needs, and motivations. You will act as a high level of research expert for the team and represent UX research to peers, managers, and executives across the company and to external audiences.

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.

Responsibilities

• Plan studies and conduct research studies.
• Collaborate with stakeholders to understand research questions.
• Understand user needs through a variety of research methodologies.
• Synthesizes qualitative and quantitative data into findings and insights.
• Clearly communicate recommendations to improve the user experience and usefulness of products.
• Works with designers to iterate and test solutions.
• Keeps up to date on what is happening in the market and with competitors.
• Recruits participants for studies.

Requirements

• Experience with user research methods such as usability testing, interviews, and surveys.
• Ability to lead small to medium projects independently.
• Experience with a survey tool such as SurveyMonkey.com or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Degree in human factors, psychology, anthropology, human geography, or other relevant subject area.
• Experience researching AI products and using AI to assist with research.
• Understanding of the Jobs to Be Done framework.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.