Comcast is hiring: Senior Engineer, Audio-Video Processing & Analytics in Philad

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Imagine being part of a team that's redefining how the world experiences audio and video. We're building cutting-edge capabilities that validate CPE devices using advanced AI models-making entertainment smarter, smoother, and more reliable for millions of users. Here, your work won't just be about coding or testing-it will be about solving real-world challenges, shaping the future of media technology, and pushing the boundaries of innovation. You'll collaborate with brilliant minds, gain exposure to AI-driven solutions, and see your impact every day. Join us, and let's create the next generation of audio-video experiences together.

Job Description

This position is unable to provide work authorization sponsorship or immigration support now or in the future.

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

About the Role:

We are seeking a senior engineer who will serve as a Subject Matter Expert (SME) in video encoding/decoding, streaming protocols, and video processing technologies. This role involves designing and implementing solutions to verify AV quality by detecting anomalies such as pixelation, buffering, blurring, and other impairments in both live streaming and post-processing workflows. The engineer will also build systems that analyze device logs and vital stats (CPU, memory, network) to provide a comprehensive AV quality indicator.

What You'll Do:

• Act as the SME for video streaming technologies, encoding/decoding standards, and related protocols.

• Design and maintain AV quality verification systems for live and on-demand video streams.

• Maintain and improve algorithms to detect anomalies like pixelation, buffering, blurring, and other visual/audio impairments.

• Build solutions that correlate video quality metrics with device health indicators (CPU, memory, network stats).

• Integrate machine learning models for automated anomaly detection and predictive analytics.

• Create dashboards and reporting tools for end-to-end AV quality monitoring.

• Collaborate with cross-functional teams to ensure optimal performance and scalability.

• Troubleshoot and resolve complex issues related to AV quality and system health.

Skills & Experience We're Looking For:

• Experience with real-time AV quality monitoring systems.

• Knowledge of cloud-based video delivery platforms (AWS Media Services, Azure Media Services).

• Familiarity with containerization and orchestration (Docker, Kubernetes).

• Understanding of QoE (Quality of Experience) metrics and analytics.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental

• 401(k) Savings Plan

• Generous paid time off

• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Job Profile: Engineer 4, Software Development & Engineering

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Cloud Technology; Video Technologies; Automation Frameworks; Validation Processes; Containerization

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Job Family Group: Engineering

In Summary: A Subject Matter Expert (SME) in video encoding/decoding, streaming protocols, and video processing technologies . This role involves designing and implementing solutions to verify AV quality by detecting anomalies such as pixelation, buffering, blurring, and other impairments in both live streaming and post-processing workflows . The engineer will also build systems that analyze device logs and vital stats to provide a comprehensive AV quality indicator . En Español: Comcast es una compañía global de medios y tecnología Fortune 30. Desde la conectividad y las plataformas que proporcionamos, hasta el contenido y las experiencias que creamos, alcanzamos a cientos de millones de clientes, espectadores e invitados en todo el mundo. Sé parte de nuestro galardonado equipo tecnológico que convierte grandes ideas en productos de vanguardia, plataformas y soluciones que nuestros clientes aman. Creamos espacio para innovar, y reconocemos, recompensamos e invertimos en tus ideas, asegurándonos de que puedas llevar con orgullo tu auténtico yo al lugar de trabajo. Únete a nosotros. Harás el mejor trabajo de tu carrera aquí en Comcast. (En la mayoría de los casos, Comcast prefiere tener empleados colaborando en el sitio a menos que el equipo haya sido designado como un entretenimiento virtual debido a la naturaleza de su trabajo. Una posición está disponible tanto en oficinas como en oficines virtuales Comcasting, mientras se asegura que podrás trabajar más fácilmente desde el punto de vista del mundo real. Colaborará con mentes brillantes, se expondrá a soluciones basadas en IA y verá su impacto todos los días. Únete a nosotros y creemos juntos la próxima generación de experiencias de audio-vídeo. Descripción del trabajo Esta posición no puede proporcionar patrocinios para autorización de trabajo o soporte de inmigración ahora ni en el futuro. La organización Tecnología + Producto trabaja en la intersección de medios de comunicación y tecnología y nuestros equipos innovadores están desarrollando continuamente y entregando productos y tecnologías de última generación que transforman la experiencia del cliente. Construir soluciones que correlacionen las métricas de calidad de vídeo con los indicadores de salud del dispositivo (CPU, memoria, estadísticas de red). Integrar modelos de aprendizaje automático para la detección automatizada de anomalías y análisis predictivo. Crear tablas de control e herramientas de informes para el monitoreo de calidad AV de extremo a extremo. Colaborar con equipos interfuncionales para garantizar un rendimiento óptimo y escalabilidad. Resolver problemas y resolver problemas complejos relacionados con la calidad de AV y la salud del sistema. Habilidades y experiencia que buscamos: Experiencia con sistemas de monitorización de calidad av en tiempo real. Conocimiento de plataformas de entrega de video basadas en la nube (AWS Media Services, Azure Media Services). Familiarización con contención y orquestación (Docker, Kubernetes). Comprensión de QoE (Quality of Experience) métricas y analíticas. Sobre nuestros Servicios Médicos & Beneficios: Estamos decididos a crear un entorno donde nuestros empleados entiendan todos los beneficios gratuitos disponibles, comprenden nuestras tickets y servicios de atención al cliente, ofrecemos más recursos digitales, incluidas las tarifas por Internet, descuentos en todas nuestras habitaciones y hoteles - Discounty-contactas. Conozca más en jobs.comcast.com/beneficios Alojamiento razonable Nos aseguraremos de que a las personas con discapacidad se les proporcione un alojamiento razonable para participar en el proceso de solicitud o entrevista laboral, realizar funciones laborales esenciales y recibir otros beneficios y privilegios de empleo. Por favor contáctenos para solicitar un alojamiento. Disclaimer: Esta información ha sido diseñada para indicar la naturaleza general y el nivel del trabajo realizado por los empleados en este papel. No está diseñado para contener ni ser interpretado como una lista completa de todos los deberes, responsabilidades y calificaciones. Comcast es un EOE / Veteranos / Discapacitados / Empleador LGBT. Profil de Trabajo: Ingeniero 4, Ingeniería de Desarrollo de Software & Comcast Es un lugar de trabajo igualitario. Consideraremos que todos los solicitantes elegibles sin tener en cuenta su raza, color, edad, género, orientación sexual, Beneficios, trabajos de origen nacional, identidad genética, etc. Creemos que los beneficios deben conectarte con el apoyo que necesitas cuando es lo más importante, y deberían ayudarte a cuidar de aquellos que más importan. Es por eso que ofrecemos una variedad de opciones, orientación experta y herramientas siempre disponibles, personalizadas para satisfacer las necesidades de tu realidad -para ayudarte físicamente, financieramente y emocionalmente a través de los grandes hitos y en tu vida cotidiana. Por favor visita el resumen de compensación y beneficios (https://jobs.comcast.com/benefits) en nuestro sitio de carreras para obtener más detalles.