Overview
We are looking for a Marketing Cloud Product Manager to drive digital supporter communications at Oxfam, a global movement working to end poverty.
Responsibilities
- Leverage Salesforce Marketing Cloud to develop personas, create complex journeys, and support two key organisational improvement programmes: TREC and Oxfam360.
- Partner with the Insights and Intelligence team to provide actionable supporter insights, manage the day?to?day running and strategic development of the CRM platform, and develop and implement effective supporter segmentation and data selections.
- Translate email marketing requirements into best?practice solutions and drive continuous improvement of the platform.
Qualifications
- Demonstrated ability to manage and optimise email marketing platforms, ideally Salesforce Marketing Cloud, with a proven track record of business?as?usual product management.
- Expertise in creating complex, automated email marketing journeys and integrating data from various sources; proficiency in AMPscript, SQL and other coding languages.
- Experience managing remote work with strong self?discipline and proficiency in collaboration tools such as MS Teams and JIRA.
- Continuous learning mindset and professional development in Salesforce Marketing Cloud technologies.
- Comfortable working with a range of internal and external stakeholders.
Benefits
Competitive salary, flexible working options, generous pension scheme, annual leave and additional leave allowances, company sick pay, life assurance and a range of other benefits. Oxfam offers extensive learning and development opportunities.
How to Apply
Please upload an up?to?date CV and a cover letter explaining your suitability against the essential criteria.
Safeguarding & Diversity
Oxfam is committed to preventing unwanted behaviour, safeguarding children, young people, adults and beneficiaries, and upholding a code of conduct. All staff and volunteers are expected to share these values. Oxfam GB is a Disability Confident Employer.
About Oxfam
Oxfam is a global community of volunteers, activists, and experts working to overcome poverty. We champion equality, diversity and inclusion across our workforce and are committed to a more diverse and inclusive organisation.
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