Marketing Technology Coordinator Fully Promoted

Overview

Marketing & Technology Coordinator - Fully Promoted

Imagine a career where your passion meets purpose, and your work has a global impact. United Franchise Group (UFG) is looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide. For nearly 40 years, UFG has grown from a small team to an international powerhouse with over 1800 locations in 60 countries. Our headquarters in West Palm Beach, FL is a hub of creativity, collaboration, and community.

This is more than a careerits a calling. We believe in taking care of our team as they take care of our franchisees, offering competitive pay, comprehensive benefits, and perks beyond the ordinary. Join us to be part of a team changing the world, one franchise at a time.

Responsibilities

• The Marketing & Technology Coordinator supports Fully Promoteds brand marketing initiatives while ensuring technology platforms and tools are optimized to drive lead generation and franchisee success.
• Troubleshoot and train on systems, manage CRM and lead tracking platforms, and create digital marketing assets to help franchisees grow.
• Create and manage marketing assets and campaigns, including social media graphics, email marketing, presentation decks, website content, and print materials.
• Support digital lead generation strategies through SEO, paid media support, and CRM optimization.
• Maintain consistent branding across all media channels and provide franchisees with tools to execute campaigns effectively.
• Collect and synthesize marketing performance data to provide actionable insights to the marketing team and franchisees.
• Manage marketing files and resources in Gorilla Dash, OneDrive, and internal systems.
• Work with lead generation tools such as ZoomInfo and LinkedIn Sales Navigator; proficiency in Adobe Creative Suite, Canva, and video tools as applicable.
• Manage, support, and train on CRM/POS and lead generation platforms used by franchisees.
• Troubleshoot technical issues related to software, systems, and connectivity; escalate to vendors as needed.
• Deliver training (via webinars and occasionally in-person) on marketing platforms, CRM systems, and digital marketing tools.
• Track and document technical issues in a ticketing system and ensure timely resolution.
• Collaborate with the tech department on system improvements, platform integrations, and R&D initiatives.
• Monitor franchisee compliance with system standards (marketing fund, CRM usage, tech tools).
• Maintain proficiency with Microsoft Office Suite, Meta Business Suite, LinkedIn Business Manager, and Google Workspace.

Qualifications

• Bachelors degree (B.A., B.B.A., or B.S.) or equivalent from a four-year college or university; or an Associates degree or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Strong working knowledge of Microsoft Office Suite, web browsers (Internet Explorer or Google Chrome), Customer Relationship Management systems, and scheduling software.
• Microsoft & Google Certification preferred but not required.

Benefits

• Competitive compensation
• Comprehensive training at our headquarters
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous paid time off and holidays
• 401(k) plan with company match
• Dream Coach and leadership development workshops
• Recognition for top performers
• Philanthropy opportunities to give back to the community

Apply today!

All your information will be kept confidential according to EEO guidelines.