Position Title: UX Researcher & Design Strategist
Provide locations/flexible work by preference: Majority of team are in and around Pittsburgh
Ability to work remote: remote
Days of the week: Monday through Friday
Working Hours (Flexible): 8-5 EST (9 am or 10 am EST daily stand ups EST)
Length of Assignment: potential through 2026
Function of the group: Research, UX design/ UI Design, and strategy
Current initiatives/project(s) that this resource will be impacting:
Experience Design for C&IB, supports the digital design strategy and delivery for Pinnacle platform, web and mobile presence. (90% of time)
Research strategy and design for other C&IB areas, more short term support/projects
Roles and Responsibilities:
UX Researcher to lead and facilitate UX research and workshop activities with internal product teams, and to lead and execute user research with clients.
Key Responsibilities: Collaborate with cross-functional teams to identify and prioritize research needs across the product roadmap.
Design and conduct mixed-methods user research (e.g., interviews, usability testing, surveys, ethnographic studies).
Develop research plans, screeners, discussion guides, and data collection instruments.
Synthesize and present findings in a compelling, actionable way to stakeholders at various levels.
Translate insights into clear recommendations that influence product direction and design decisions.
Work closely with product and design partners to align research activities with business and user goals.
Champion user-centered thinking throughout the organization.
Maintain and evolve our research practices, tools, and participant management processes.
Technical Skills: Mural/ Fig jam
Figma
Jira
Microsoft office suite
User zoom/ Survey Monkey
Flex Skills: Similar experience with story boarding in different tools
Confluence or other tools
Soft Skills: Understanding interaction design principles
Responsive patterns
Ability to work cross functional (product tech and design)
Communication and story telling skills
Consistent and organized, detail oriented
Operate and contribute to a governance program
UX Researcher to lead and facilitate UX research and workshop activities with internal product teams, and to lead and execute user research with clients.
Skills: Figma
JIRA
Microsoft Office Suite
Mural/ Fig jam
Share your resume with ariz.khan@systemone.com. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn
Ref: #404-IT Pittsburgh