New Jersey Staffing
UX Researcher
We are looking for a highly motivated and experienced UX Researcher responsible for uncovering actionable insights that inform and inspire exceptional digital product experiences. This role combines qualitative and quantitative research methods to deeply understand user needs, behaviors, and motivations, translating them into data‑driven recommendations that guide design and product strategy. Responsibilities
Working with the Director of Product Design and key stakeholders to plan, design, and conduct qualitative and quantitative user research to inform product decisions. Developing research strategies aligned with business goals and product roadmaps. Collaborating with Product Managers, Designers, and Engineers to define research questions and hypotheses. Leading usability testing, user interviews, surveys, and ethnographic studies. Synthesizing findings into actionable insights that guide design and product direction. Creating clear and compelling research reports, personas, and journey maps. Advocating for user needs across all stages of the product lifecycle. Partnering with data analysts to integrate behavioral analytics with qualitative insights. Presenting findings to executives and stakeholders to influence strategic decisions. Staying current on UX research methods, tools, and industry trends. Fostering a culture of evidence‑based decision‑making and empathy for users. Minimum Qualifications
Minimum of 3 years of UX research experience in digital media. Proficiency in both qualitative and quantitative research methods. Strong analytical skills with the ability to interpret behavioral data and identify patterns. Exceptional communication skills, including the ability to present complex findings clearly and persuasively. Understanding of accessibility standards and inclusive design principles. Proven understanding of web, mobile apps and OTT products in the consumer (B2C) space and / or in media and publishing. Desired Qualifications
Ability to work with senior management and present research findings with a clear point of view. Strong experience on evangelizing for the customer through the use of research, data, user testing etc. Experience working in subscription business, a news organization or a content company / publisher. Bachelor's degree desired; MBA a plus. Benefits and Compensation
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks. Salary range: $80,000 - $120,000. EEO Statement
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
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We are looking for a highly motivated and experienced UX Researcher responsible for uncovering actionable insights that inform and inspire exceptional digital product experiences. This role combines qualitative and quantitative research methods to deeply understand user needs, behaviors, and motivations, translating them into data‑driven recommendations that guide design and product strategy. Responsibilities
Working with the Director of Product Design and key stakeholders to plan, design, and conduct qualitative and quantitative user research to inform product decisions. Developing research strategies aligned with business goals and product roadmaps. Collaborating with Product Managers, Designers, and Engineers to define research questions and hypotheses. Leading usability testing, user interviews, surveys, and ethnographic studies. Synthesizing findings into actionable insights that guide design and product direction. Creating clear and compelling research reports, personas, and journey maps. Advocating for user needs across all stages of the product lifecycle. Partnering with data analysts to integrate behavioral analytics with qualitative insights. Presenting findings to executives and stakeholders to influence strategic decisions. Staying current on UX research methods, tools, and industry trends. Fostering a culture of evidence‑based decision‑making and empathy for users. Minimum Qualifications
Minimum of 3 years of UX research experience in digital media. Proficiency in both qualitative and quantitative research methods. Strong analytical skills with the ability to interpret behavioral data and identify patterns. Exceptional communication skills, including the ability to present complex findings clearly and persuasively. Understanding of accessibility standards and inclusive design principles. Proven understanding of web, mobile apps and OTT products in the consumer (B2C) space and / or in media and publishing. Desired Qualifications
Ability to work with senior management and present research findings with a clear point of view. Strong experience on evangelizing for the customer through the use of research, data, user testing etc. Experience working in subscription business, a news organization or a content company / publisher. Bachelor's degree desired; MBA a plus. Benefits and Compensation
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks. Salary range: $80,000 - $120,000. EEO Statement
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
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